"Easy web site to use and quickly completed"

"It was efficient. However, it was also more costly. In the past I purchased directly from TravelEx without incurring the handling fee. I prefer the previous way of doing business."

"called customer service with question about "final destination" on form. told to enter the first country I was visiting."

"It was quick and easy! The price was very reasonable as well."

"Appreciated the plan comparisons , clear and concise."

"very user friendly and easy to understand!"

"Quick and Intuitive to purchase on website."

"very easy process of your website, have always used it."

"Alice Liu, she is a very good agent.
She did a perfect work without any problem. Every thing was under control."

"Positive experience and I had no issues."

"I cancelled the insurance once my sister in-law discovered that there was no waiver for pre-existing conditions with the basic policy. I ended up going with a competitor."

"IT SEEMED A BIT EXPENSIVE CONSIDERING MY PREVIOUS EXPERIENCE WITH BERKELEY."

"There was a lot of information, and it was easy to compare plans. I thought pricing information was misleading, though. I ended up paying more than I had thought. But I do feel confident that I have the insurance I need for my trip."

"Getting travel insurance could not have been easier and much improved with the app from even last year. Thanks for the peace of mind of knowing our trip is covered- a very important details for those of us with a few years on us."

"Navigation within the website to find what were available was straightforward. The plan comparison tool was useful. I just wished that more details of the trip could have been entered to ensure that the applicability of precondition waiver is confirmed. Case in point: trip was a combination of several travel types and parts were fully paid more than 10 days prior to purchase of insurance. Applicability of waiver for the entire combination of these trips could be unclear."