"Very friendly and helpful. Thank you."
"Very easy website to use."
"Haven't gone on the trip yet but so far so good"
"Easy and quick for all airline trips we take. Thank you"
"Quick and easy to complete."
"It is very easy to book insurance in Travelex's website"
" it was very hard for me to find the window (yellow toned) which would allow me to put in the number. which offered me the traveles I needed.
In desperation I phoned and got a very smart staff mejber who was extremely helkpkful in finding the home page and the yello section.
She was A+
THE UNDERLYING PROBLEM WAS THAt your home page got directed to a second page and from there I was totally lost.
"
"Travelex always answered the questions I need answered. Very easy to work with.
Thanks"
"comprehensive website & purchase form was quick and easy"
"Easy quote experience, competitive pricing, and a simple purchasing process. Happy customer!"
"steps were easy to follow"
"Helpful people on the phone. "
"Completing insurance request on line was easy."
"Very easy to figure out what type you need & to order"
"Easy to follow instructions and website. "
A rep from Travelex Insurance Servic, Patrick.Garmoe, has responded:
“Sorry our website was not as clear as it ideally would be. But I am glad you got your policy booked via a member of our phone support team.
I will keep your comment in a file that we use to guide us when we are redesigning the look of our website.
Thank you,
Patrick Garmoe, Travelex Ecommerce Manager.”