"xByte, Great customer Service! Ernesto was very quick in getting us the help we needed. Thank you!"
"Via the phone, or online, xByte has always been able to provide me the specific parts or entire servers I need without making me run through a long sales process. They are accurate, up front, and won't hesitate to lend a hand. Pricing....very competitive and on some items half off what my account manager at another company can provide in other cases."
"I put an order in two weeks ago with Dell Direct and they kept pushing the delivery date back when my cutomer needed it the next day. So I called xByte and they were able to get me a quote instantly on the phone which came out cheaper than Dells and got the product off and delieverd the very next day."
"I have been ordering from xByte for several years. During these years I have had a wonderful purchasing experience."
"I was happy with the price and the service I received with Andrew Ripley."
"One 750GB hard drive failed on our 6 month old server. Within 24-hours, you shipped a motherboard to replace it. I shipped it back. Within 48-hours, you shipped a 500GB hard drive. I shipped it back. Now you have invoiced me for the 750GB hard drive, stating I have to return the bad drive within 15 days to avoid paying the invoice...but I have still have not received the 750GB hard drive. Can you see how this might be a bit annoying?"
"exbyte my experience has been very good, their prices, customer service and speed to send the equipment is excellent."
"No issues with the order. would like to see better choice for shipping, specially as we get discounted prices with UPS"
"Excellent!! Brad Beebe went above and beyond the call of duty to keep me informed of my shipment, even to the point of wishing me a Happy New Year. But the incredible happened when problems arose from the merchandise. Not only was Mr Beebe informed of the issues, he proceeded unlike any professional I've met before. Now I have an order in place to resolve the issue. He deserves recognition based on the fact that he works with a compnay that has incredile customer service skills. I and my client were very impressed him."
"Excellent service, as always! Our hardware order was processed in a timely manner. Also, the Sales invoice reflected the required line item details and description. Most importantly, working with Alan Gordon and Claudia Bryant has been exceptional! They were instrumental in supporting a new invoice procedure that will enable us to simplify our invoice requirements. Keep up the great work! "
"They didn't deliver on time! It took over 10 days to get 1 simple part.
Well in the end FedEx came thru and was able to deliver the part by 10:30am and I didn't lose a days worth of work afater all! "
"Wonderful! xByte was very helpful, quick to respond, and offered additional support as well."
"Ordered R510 on Thursday(12/19/13); shipped on 12/20/13; Received 12/23/13. Fast & Excellent service
12/24/13Replaced an incorrect set of server rail in 24hours. As usual excellent customer service!!!!
12/27/13 Ordered another R510 on 12/20/13; Shipped on 12/26/13.
Can't beat these guys for prompt service."
"Found some hard to find parts at a very reasonable price. Unfortunately the parts appeared to be back-ordered which I did not know about until I called to inquire in a week after the order was placed.
After they had the parts they shipped very fast.
The next order came perfectly on time with no issues. Changing 4 starts to 5."
"I haven't had quicker, more professional service that got the job done than I have had with xByte. They will be my go to from here on!!!"