"One 750GB hard drive failed on our 6 month old server. Within 24-hours, you shipped a motherboard to replace it. I shipped it back. Within 48-hours, you shipped a 500GB hard drive. I shipped it back. Now you have invoiced me for the 750GB hard drive, stating I have to return the bad drive within 15 days to avoid paying the invoice...but I have still have not received the 750GB hard drive. Can you see how this might be a bit annoying?"