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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2005-02-25

"Had no problems, enjoyed the shopping.Everything went smoothly and recieved the package in excelent time.

"

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Verified
2/5

2005-02-24

"I ordered one item. They sent me a confirmation for four of that item. The shipped one and billed me for two. After a few emails, they refunded the overcharge."

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3/5

2005-02-23

"I just placed an order online. I had clicked to add an item to my cart /once/ and it appeared in my cart /once/. When I completed the order and received confirmation, the same item was listed /twice/ and I had been billed more than twice what I expected. I immediated called the 800 number and the very friendly customer support person let me cancel with no problem. (I would have just removed one item but I was charged tax when I didn't expect to be.) Reading the reviews now (I had just seen the good rating earlier and felt safe) it appears this happens to a lot of people. I recall ordering from this reseller in the past and being very satisfied. It appears something is awry with their cgi scripts. Someone needs to debug the code and add a final page with order total and a Click to Confirm. I'll consider ordering from them again in the future but not this time around."

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Ease of ordering online
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Overall web site
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Verified
5/5

2005-02-08

"Service was excellent. Package arrived promptly with both items. Would buy from store again."

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Is easy to do business with
Is committed to quality products and services
N/A
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
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Ability to determine if a product was in-stock real time
N/A
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
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Being updated on the exact date the delivery was sent
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Delivering products on-time
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Resolving problems
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Making decisions on their own
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Verified
5/5

2005-02-08

"Great company to do bussiness and will do so again G. Wayne Selby
SKYKING Inc.
"

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Verified
5/5

2005-02-07

"Price was cheapest, got it fast and the item was packed well. What more can you ask for?"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
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Verified
1/5

2005-02-05

"There are way better online retailers out there, stay away. One upset customer should be a sure warning for the rest.

Website is god awful looking. They should fire their site designer for sure.

Bought a very expensive X800 XT Platinum Oem Here. The noobs processing the orders could not figure out how to verify my ship to address. I called them four times trying to help them figure it out with the bank.

I hated the card because of vsync tearing. I then asked for exchange and they did not have stock of a card (6800 ultra) for exchange nor were they ever going to in future. I asked them for refund. They took their sweet time on the refund. They emailed me once while doing the rma that were going to charge me a 15% re-stocking fee to do an exchange. Wow! Eventually afer calling them over 15 times I finally resolved the issue and received a refund two weeks after they recieved back the working x800 that I did not like at all.

There are WAY better online retailers stay away.
Chuck
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
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Being knowledgeable
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Resolving problems
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Being trustworthy
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Being easy to reach
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Making decisions on their own
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Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

Verified
5/5

2005-02-04

"Good prices and speedy shipment, but their order system leaves something to be desired. I ended up with a duplicate order with consecutive order numbers although I followed their procedures carefully. Trying to commnunciate with them can be tough; it's basically E-mail only. The phone number they supply at the top of their website doesn't appear to ever be answered: I tried several times over a couple of business hours."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Overall technical support
N/A
Being trustworthy
N/A
Making decisions on their own
N/A
Being knowledgeable
N/A
Being easy to reach
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Resolving problems
N/A
Overall customer service
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
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Customer service being easy to reach
Customer service being knowledgeable
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-02-03

"Ordered my item on a saturday, and it arrived on the following tuesday (with free tracked shipping to boot)! Good communication in regards to customer service, and a price that proved competitive with other online merchants. I will consider again!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
Being easy to reach
Being knowledgeable
N/A
Making decisions on their own
N/A
Being trustworthy
N/A
Overall customer service
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Customer service being knowledgeable
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Customer service resolving problems
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Customer service being trustworthy
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Customer service being easy to reach
Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
4/5

2005-02-02

"Item as described, excellent price, topnotch customer service, website is a little lame though, on the purchasing side."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
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Is easy to do business with

Verified
1/5

2005-01-31

"Graphics card box was already opened, missing all software, drivers, manuals, warranty information, etc. They offered to replace it or credit my account $5.00. This fiasco will ensure that I never order from Z-Buy again."

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N/A

Verified
5/5

2005-01-29

"Received my murchandise faster than expected and packaging was perfect. I recommend using Z-Buy not only for the prices but the great service."

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Is trustworthy

Verified
5/5

2005-01-26

"I needed a mother board to get a computer running for my mother. Despite the recent snow storm on the east coast I got my board on time...actually before time. The staff was very helpful with any questions that I had. They will get my business again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Resolving problems
N/A
Being trustworthy
N/A
Being easy to reach
N/A
Being knowledgeable
N/A
Making decisions on their own
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Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
N/A
Customer service being easy to reach
Customer service making decisions on their own
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Product Returns/Refunds/Exchanges
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Overall web site
Speed of web site
Web site reliability
Web site being easy to use

Verified
1/5

2005-01-25

"It all started out with them crediting my card twice for one item that I bought. Emailed them and told them to cancel the whole order, or just one of the items. They cancelled one of the items. Later that day, I found out the item would not work, so I cancelled the entire order that same day. I had received no shipping confirmation, so I thought it was still possible. Got no response back from them, which I later found out is because they "aren't there on weekends", yet my package arrived promptly at my door on Monday. So, they can't check their email on the weekends, but they can pack and ship an item? Right. Customer service people hardly speak English, and hard to understand. Will not be doing business with them again."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Making decisions on their own
Resolving problems
Overall customer service
Customer service resolving problems
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

Verified
5/5

2005-01-22

"Great service, great price, rapid turn around.
Tolerable customer support.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
N/A
Being easy to reach
Being knowledgeable
N/A
Making decisions on their own
Resolving problems
Being trustworthy
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
N/A
Product Returns/Refunds/Exchanges
N/A
Overall web site
Web site reliability
Speed of web site
Web site being easy to use