"Great price, shipped faster than expected, I wish all of my internet shopping experiences could have been this good. Can't imagine it getting any better."
"Item came VERY quickly. I'm highly impressed. I just received the e-mail today that it has been shipped, but I recieved the item two days ago!"
"Package arrived in good order and the hardware functioned as stated. Good experience ordering, with two minor exceptions:
1) Package was about twice the size of the necessary package, probably adding to the cost of shipping.
2) I just received the shipping confirmation today, WITHOUT a tracking number. The order was received yesterday."
"Ordered two great 80 GB HDD on 12/5/2004. got them three days later. (Yesterday!). They work great and the order was fast and easy to place."
"Excellent Product. Very satisfied...!! Item found as expected. Packaging very professional.
Shipping on time. I am very very satisfied...!!!
I have beed shoosing a good supplier of my future business. I would select Z-Buy for my no. 1 choice for my business."
"The product price with free shipping was lower than I could find it anywhere else. The order arrived a day earlier than expected. I would definitely use them again."
"I purchased 3 items from Z-Buy.
One, a Saphire video card actually burst into flames after a week of NON-OVERCLOCKED usage. I contacted them for an RMA and got one. After sending it in I was notified that they would not cover it due to "physical damage". But, they would return it to the manufactorer to see if they would cover it. A month later a received a replacement (?) in an open box with a torn anti-static bag.
Another item, a Liteon DVD player has about a 50% chance of reading a disc placed within it. When I shake the drive, it sounds like it is filled with sand.
In summation, while things turned out ok with the video card (the replacement is still working 2 days later), I would have liked to see Z-Buy step up and take some responsibility for sending a defective card and replace it. A component that bursts into flames is EXACTLY what they SHOULD be replacing.
I've not pursued replacing the drive as it is inexpensive enough that its not worth the bother. But, I have to wonder whether they are getting their stock from the manufacturer's refurb bin."
"Good service- I called 2 or 3 times with questions, they answered immediately each time and were very helpful. I was annoyed that the order went through twice though, but I just called right away and they cancelled one of them on the spot. (I think it's because I pressed "back" on the browser at after the order went through to check something- it must have charged it again when I put "forward". Anyway, ordered my router thanksgiving friday, got it tuesday. At 55 bucks + 4 shipping, z-buy was cheaper AFTERshipping than every other site I could find before shipping! "
"These guys SUCK!!! Ordered a motherboard. It was shipped FedEx 2day and left at the door. I NEVER recieved it. Now I have to wait 1-4 weeks to see what happens. They are not sending me a new one and are not giving me my money back. I'm VERY UPSET. Buyers BEWARE!!!!"
"I found a price for a sapphire x800 pro vivo card off pricewatch that was linked to z-buy. I thought the price was good so i purchased it. When i got the the order confirmation it showed i purchased two cards when all I wanted was one. So the website has some fatel flaws. This was taken care of with one email however. It took them three days to ship it because they had to verify my shipping address with my credit card company. They did not do this until i called and he did it over the phone in two minutes. After the card shipped i recieved it in two days. Alright company, they just need to fix the website and try to get orders out faster. Also the box it came in was used. Had writing all over it. The card works great though."
"Very fast shipping, and quick followup on orders. I was quite impressed with their speed. I saw their product postings on PriceWatch and decided to give them a try. They made it to the list of preferred sellers in my book! I will be ordering from them again!"
"best price,shipped on time, deliver same and works well - there is an internet god!"
"The purchase process went very smoothly, and I received my merchandise in 3 days, so I was happy.
I was disappointed, though, that I could not check the status of my order online."
"Found a price on pricewatch.com for a WesternDigital Caviar 80GB Hard Drive $55.00 incl. shipping. Made the order, only to have Z-Buy email me a few days later to tell me that was the wrong price--the real price was $63.00. I replied that they should honor the price online, and they accepted--except the price they honored was the price from their website: $59.00, not $55.00 as shown on pricewatch.com.
Email to customer support was slow but decent, I didn't get the price advertised, but the shipment arrived in decent time as listed. Not a gem of a retailer but no nightmare for sure."
"Ordered on 11/16/2004 arrived at door on 11/19/2004. Regular order with standard ground shipping and receive an exceptional service. Will order again and I will recomend this company to anybody!
I rate this company as high or higher than NEWEGG!!! "