"ZAFUL is a great company. I have ordered clothes from them multiple time and the clothes were decent quality for the prices. Most of the time, I have ordered bikinis from ZAFUL but I've started ordering clothes too. A month ago I ordered a bikini and when it came in I was better than I expected. Shipping time was pretty good (5-10 days), The color was just like the picture and it fit very nicely. The bottoms were a bit big and I had to take them in a bit but other than that the bikini was very nice, which I was very surprised about because some reviews about ZAFUL were saying the company was bad. Only on one occasion have I had a messed up order and ZAFUL customer service quickly issued a refund. My experience with ZAFUL has been good and I definitely recommend."
"I bought a beautiful red coat and a soft pink sweater on the Zaful website.
each garment fits perfectly and the sizes meet my expectations.
shipping respects delivery times.
the price quality for me is the top!
"
"Zaful is very special when it comes to clothes. I don't know any other sites that have such a variety of high-quality fashion. I can find everything I need for special occasions. My favorite items so far have been the sweaters I've purchased on Zaful. I can wear them for fun or to work -- so convenient. I highly recommend Zaful."
"Zaful knows how to get their customers happy. I've ordered two times by now and I am so happy with this company. You get really good clothings for your money and they fit perfectly.the quality of the fabrics and processing exceeds that of many other well-known brands. Shipping is fast and reliable.
The customer service is perfect. I wrote them two times and all problems solved fast.
One item couldn't be shipped because it was out of stock. They gave me 3 possible solvings and I am happy with that.
best clothing company in a long time :)"
"I genuinely live ZAFUL! The experience you get on the is amazing on its own let alone being really affordable! Im an ex High school student that’s about to jump straight into a life at uni so money isn’t exactly something I have a lot of. ZAFUL provides amazing in app discounts as well as opportunities to visit daily and build up Z points to earn free shipping and extra money off. Meaning I can buy good quality clothes without having to worry ☺️"
"Zaful’s service are always on point and and they always deliver on time. "
"My experience with Zaful has been really really great. The shipping was quick and the product I received was extremely high quality. I would definitely recommend Zaful to other buyers because it has never disappointed me. I know I can count on Zaful when I want to buy something that is great quality and that will show up to my door quickly. Zaful is a great company and I think other companies should take notes."
"If you are looking for good quality items for affordable prices, Zaful is your best bet! From the clothes to the their accessories it’s amazing and the customer service is quick and very helpful. I have ordered from Zaful many times and I had a problem with one of my orders and the problem was fixed within hours due to their customer service."
"I was very delighted with both my items and my customer service. The items were shipped in good time and very of better quality than I expected. Very affordable clothing but still trendy and stylish. If you have any queries, zaful responds to them quickly and are always extremely helpful. I will definitely be shopping there again!
"
"I'm very happy for my purchases in Zaful.com !
Sweatshirts Men's are beautiful and urban style is perfect.
Delivery a little long but tracked, no problem.
The size is to be checked for europeans users !
I will buy again because there are good products ;)"
"I have made several purchases for coats on Zaful for both myself and others as Christmas gifts and have been extremely pleased with the merchandise. The price points for the trendy styles are better than I would be able to find at my local retail stores, what a steal! The website also offers frequent coupons for even more savings. I am pleased with my purchases from Zaful and will definitely continue to use this website to add fun, affordable, and quality pieces to my wardrobe. Thanks Zaful! "
"DO NOT WASTE YOUR MONEY!
I Purchased 4 shirts from Zaful when they arrived 2 had one arm shorter than the other by nearly 3 inches on the the same shirt, on all 4 the lining was showing through the seems, the cut and finish of the shirts were terrible totally unwearable.
On my complaint they offered me a discount of £15 against the £61.80 id spent i refused that and they asked me to return them for a full refund but at my expense but the return was to Hong Kong At a cost of £ 59.72 which obviously uneconomical to me as they wouldn't refund the shipping. I then opened a PayPal dispute they then offered £25 refund again i refused as the shirt were of no use to me.
On seeing my first trustpilot review they contacted me to delete it and i would receive a full refund they said"
As an exceptional offer, you can keep the item and do not need to return it to us. If you know someone in need or if you would like to donate it to a charity, we would really appreciate it"
(which i would have done but in reality they would only be any use to a charity rag collection )
After much thought i deleted it and contacted them to tell them i had done what they had requested but their reply was
"We are sorry we found you opened a case,we cannot continue with the procedure without the case being closed. Please kindly close the case and contact us again."
As a consequence Have reported them to trustpilot for them trying to manipulate a review,
Clearly they already knew there was a PayPal dispute so their promise of a full refund on the deletion of my review was an utter lie.
Zaful have to be the most dishonest company i have ever had the misfortune to deal with they are liars and cheats!
If this review stops even one person making the mistake of ordering from them i will be glad
I have also become aware any negative comment on social media are removed or blocked straight away be warned you never see any complaints on such platforms"
"I have ordered about three times now from zaful and each time I was completely satisfied with my order. In my first order (which included two bathing suits) one of the bathing suits was too small - I contacted the customer service and got a refund for the bathing suit! Overall I am very happy with Zaful!
-Huge style selection
-Good Quality
-Great Prices"
"encargué varias cosas en zaful, la calidad es de tienda y las tallas no fallan. En breves haré otro pedido"
"Holaa chicas les quiero contar mi experiencia con esta tienda online, me encanto la variedad y calidad de sus productos cuando hice mi primer pedido me llego todo excelente y en corto tiempo. La recomiendo al 100% "