"I ordered items for my teenage daughter May 8th. It took at least 5 days to confirm that my items were being processed & shipped. After 5-7 days tracking number was finally sent. On May 20th tracking states items were delivered to a person and address I have no idea who it is. When ordering I am very careful & accurate when putting my information in so there won’t be any mistakes or error. I “OWN MY HOME” so there is no reason for me if I online shop that I wouldn’t ship my items to where I live!!! When I went on the website and tried calling the merchants the number that’s down for contact. It either didn’t ring or have a buzzing sound when calling. I attempted to locate them on Facebook messenger and was able to get a number for contact. Customer service was very rude and claimed my items were sent and proceeded to give me a name, phone number, and a address to wheee it was sent. When I explained to them that I do not live at or kno the name that had mysteriously got on my order they stated I had to send a email to ****@**** for a dispute so I did. When sending email you have to wait up to 24 hours for a response which after a week of back & forth of them telling me my items were sent & me telling them I don’t live there never have and do not kno how where that information came from I just decided to go thru my debit card services and request a refund. I put in a dispute & they sent me my $120 back thus pending my dispute. 2 weeks later my debit card services took they’re money back. I called them to ask what happened and why and they proceeded to tell me that the Information the merchant sent (Zaful) was creditable and that I wasn’t eligible for a refund. Zaful was refusing to refund me my money back and they will send me a copy of the dispute. It is now June 24th and I’m still in a back & forth email battle with Zaful trying to get my items back or a refund. They’re saying I have a open chargeback case and I sent them a screenshot of a letter from my debit card services that states my case is closed and they’re still saying it’s open. They’re saying it can be open for 3 months and I have to wait until the end of the charge back. Can you imagine how frustrating this experience has been. After reading all the bad reviews on all platforms this seem like a thing with them. I will never order from them & inform all my family and friends not to order from them & I will be reporting them to the Better Business Bureau!!!!!!"
"I've ordered from zaful four different times... a total of 10 bikinis, beach shorts, leggings, dresses, tops, matching sets
I LOVE THEM!!
All great quality.. I've only had one issue with one of the bikini bottoms being too small but other than that, I've had great service from zaful... It gets to Miami in 2 weeks..
Customer service is always helpful
I recommend zaful to all my friends looking to purchase good quality, affordable clothes and bikinis! "
"I am so happy with my experience ordering from Zaful. The products that I have ordered have been cute, stylish, and made me feel good about myself. They have a good return policy and great customer service as well!"
"I use Zaful for most of my swimsuit and clothing purchases, and I have not been disappointed. Zaful offers amazing prices that can’t be beat. They also give many coupons for already low prices. Shipping takes anywhere from 1-3 weeks and it is worth the wait. The clothing is made of great material for such a little cost. I highly recommend trying Zaful for any purchases."
"J'ai commandé des accessoires : des bijoux et des chaussettes arc -en -ciel .
Très satisfaite de mon bijou , tant a niveau de la qualité que du prix."
"My recent order from Zaful was a success! I ordered 4 bikinis off of their website after watching some haul videos from YouTube. I love the wide selection of affordable swimwear that Zaful carries; as well as the many promotions they offer. Shipping was standard and came individually packaged nicely! I look forward to my next purchase. I would highly recommend!"
"I ordered the flower print mini tube top and flowy shorts set from Zaful. It came in time and I was very pleased with the quality and great customer service. The material was of higher quality than I imagined. I will definitely be shopping at Zaful again! The price was amazing as well, especially for a full outfit two piece. I wore it to a concert, and it was very comfortable! The fabric is soft and won't scratch. I also bought a bikini from here and it's super comfy!"
"They have awesome swimwear for excellent prices and they fit and look so well!"
"My first order in site zaful I stayed absolutely lovely with the clothes. After this, never more I stopped buy in this site. The clothes are beautiful, stylish and with a fantastic finish. Orders arrived on time. In addition, when I had to solve some problems about reversal, I was very well attended and the problem solved quickly and efficiently. Thanks so much Zaful!"
"I have made various purchases from zaful and all of them have been fantastic. They have all come within 2-3 weeks with no complications. The quality is very high for the low price. Love all of my purchases."
"J'ai commandé, déjà , deux fois chez Zaful et des articles de style différents:pour les styles street-wear ou sport-wear, j'ai acheté des chemises colorés ou des sweats actuels et originaux.Dans une autre commande , j'ai choisi des top super féminins pour moins de 7 euros le top.
Par ailleurs, un article n'étant ma disponible, j'ai demandé à être remboursée dans ma wallet ;Moins de 24 h après , ma wallet était créditée du montant de l'article .
Zaful c'est rapide et sur!"
"My experience with Zaful has been great! All of the swimsuits that I have ordered arrived within 2 weeks! There was one situation where I ordered a swimsuit that ended up being unavailable but the Zaful customer service team was quick to resolve the problem and offer an alternative that I would be happy with. The swimsuits are also really really good quality for their price :) "
"One of my favorite items I've gotten from Zaful is a black see through shirt with little white stars on it. I've had it for a year and I wear it with a variety of combinations of outfits and it never fails to get compliments and I'm pretty sure I paid less than 5 dlrs for it. "
"I ordered two bikinis from zaful. One in a size small and one in a size medium. When they arrived, it turned out that the medium was too big! I sent a request to exchange the bikini for a smaller size and they replied extremely quickly! Their customer service was amazing and they even let me keep the one that was too big! The material is surprisingly good quality for how low the cost was and I am very satisfied with how they look on me."
"I ordered a one piece swim suit off the suite not sure what to expect. The shipping I feel like was rather normal took a few weeks to get to me. When it arrived it was in a nice little baggy and wasn’t damaged. The fabric is great quality and didn’t have any troubles with the suit. Will definitely buy again. "