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Product & services pricing
2.50/5
Chance of future purchase:
2.50/5
Shipping & packaging:
2.50/5
Customer service:
2.50/5
Return/Replacement policy:
2.50/5


2/5

2024-08-28

Junk products 15% restocking fee

"I ordered their Lark 4K video glasses supposed to have an app on the app store which doesn't exist the Wi-Fi would never connect to my phone and glass is powered up a few times then stopped working I had to pay for a shipping return label and a 15% restocking fee for a piece of junk product that didn't work stay clear away from this company complete scam much better off ordering on Amazon or Ebay"

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5/5

2024-07-24

Awesome item

"The camera was so awesome and I would gladly recommend it to someone who wants to spy on their lover!!!"

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5/5

2023-12-22

High quality equipment

"Very good quality equipment. Very pleased. I'm grateful "

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3/5

2023-12-19

Hopefully I cna change this to 5 stars soon.

"I purchased a set of recording glasses as a gift for a friend but when he opened the box, he discovered that they were broken. So far the customer service folks has been fantastic about getting a new set out so when my friend receives a set that works, I will change this to 5. The pair that I ordered for myself are fabulous!"

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1/5

2023-12-13

Never receive an Order

"I never receive my Order. Zetronix showed in there website that they have that item so I order online but when I order the item than I didn't receive the item so I canceled the item and receive refund back."

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2/5

2023-11-11

Don't Waste Your Time or Money!

"Expensive but seems cheaply made, without the features of much less expensive cameras. Good solar array and battery stays fully charged without much sunlight. Does NOT have "auto-tracking" - a real negative for our needs. Picture quality is pretty good, but not as good as a competitive camera that costs about 1/5 of what we paid for this one. The cheaper one also has "auto-tracking" and follows the action. The cheaper one also is capable of either 4G or WiFi - your choice, both on the same camera. We regret purchasing this camera and will not buy Zetronix again. We have now purchased other, less expensive cameras that outperform this one six ways to Sunday!"

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5/5

2023-10-04

Great !

"Great ! I think you are referring to the Luna lamp. I connected it, and it works well. I even had to reconnect it because I change wi-fi modem. And it works well. Thank you Zetronix !"

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1/5

2023-04-19

not satisfied

"dissatisfied with the camera glasses that I received. Can't take pictures while taking video and can't get back into video once I exit to take a picture. Really bad design and I'm not sure a good company would sell such a product,"

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4/5

2023-03-29

Great product - works reliable as advertised

"Orders two cameras and they are working great. Only complaint I have, and probably other customers as well, is that I can not integrate the monitoring software into a windows based PC.

Would be great if somebody has a solution to this.
"

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5/5

2023-02-04

Camera replacement

"I was having trouble with one of the cameras I purchased. After getting assistance troubleshooting the issue, Zetronix tech support staff, George, determined the camera was malfunctioning and needed to be replaced. I just received the new camera this evening. Thank you! Excellent customer service!! "

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5/5

2023-01-29

Wonderful customer service!!

"I ordered the DIY camera, and the remote was missing. Customer service got ahold of me, and said they was sorry that I did not get the remote. They replaced it immediately, and apologized for the inconvenience. I received it fast. I will definitely be getting more cameras from this company!!! Thank you for your great customer service!!
"

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1/5

2022-12-22

Horrible experience

"Order came in opened,it looked like used . I took pictures of it immediately ,contacted company within an hour it arrived. Mailed it back ,they refunded me but not a full amount. They kept restocking fee??? For product that was not brand new cost $350. I felt being punished for product that I didn’t even tried /use, due to package being opened /altered with……items misplaced ,not packed properly . product was very expensive, and I didn’t pay for used product or something that will break in the near future.I was told they will refund me restocking fee and that they are working on it. I still did’t receive it. This company likes to steal other peoples money. I am very Unhappy I’m disappointed, I will make sure As much as I can that other people won’t buy from this company.
Very bad and sad experience. But if my money can help help someone to put the food on the table….so be it .
"

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5/5

2022-12-13

Hassle-free transaction

"Easy process from selection to delivery. Will biy again! "

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5/5

2022-12-06

Excellent service and high quality product with fast delivery of items once in stock

"Very good and I'm happy to purchase another item from them."

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3/5

2022-12-04

Outdoor cameras T30 model

"Disappointed with those T30 outdoor cameras, they go offline always, they require 8 hours of SUV light to charge.
"

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