"I ordered two jumpers from this website. I spent almost $70. I was so excited for them to be here, I’ve checked the mailbox every day for two weeks. They took forever to get to me, and to my dismay when I opened them they look NOTHING like the photos. Not even remotely similar, and the quality of the clothing is very poor and a totally different material than pictured. After being so disappointed I decided I was going to try to just return them and get my money back. I go on their website to check out the return policy. Garbage. You have to pay almost $5 to the company per return, and you can only return the items for in store credit. They also can only be returned if they’re still in the original packaging, which I obviously opened it to try it on so I can’t even return it anyway. I also would never want to buy a product from them again, and I would have to wait 4 to 6 more weeks for my new products, so I’m not entirely sure what the in store credit would do for me anyway. I guess I’ll just have to eat my $70 in this really trying time. 10/10 would not recommend purchasing anything from this company. R"
"I bought face masks on May 8th, 20 days later no masks. And the description says imported...imported from China. It is a company called Lily that sells many types of masks."
"I am beyond disappointed with these crooks. After spending over ten thousand dollars over the years on the site, Zulily sent me an incorrect item and when I requested a refund they deducted shipping fees after promising me on the phone I would get a full refund to my original form of payment. Not only did they issue me a store credit, but they deducted shipping fees. When I called about it they refunded a portion of the item, but would only issue me store credit for the $4.95 shipping they charged me for their mistake. So, because they sent an item different from what was pictured, they are forcing me to continue to buy from their site to reclaim my five dollars. I hope their greed and shady practices outweighs the loss of my business. Shame on you Zulily! "
"I love to look browse and buy! I have bought a lot of items from purses, shoes, clothes for myself, husband ,daughters and granddaughters! I have bought gifts, jewelry and decorative items. Zulily is my go to for just about everything!"
"Always enjoy the great hunt for fantastic finds. Customer service is great at addressing issues. "
"Great prices on beautiful clothes. shoes and boots. Fast shipping. No hassle return policy."
"I have been using Zulily on-line and through the app and I am more than happy with the clothes, jewelry, and home decor items I have received. I LOVE the clothes and ALWAYS get compliments when wearing one of their pieces.
At this point, almost all my clothes came from Zulily!"
"I love Zulily and will shop with them for as long as they offer the nice selection of widely varied goods and great deals. The customer service is wonderful and super-accommodating. I do wish, however, that the shipping and handling were much less! Sometimes that makes the difference whether I order something or not."
"90% of the time the zulily shopping experience is perfect, the other 10% of the problems arise when the clothing is either misleading in sizing or has heavy smells of chemicals or dyes. When you call customer service to explain any issue, they are very helpful at resolving during your call. Bravo to customer service and great pricing which over shadow the sometimes substandard products. "
"I ordered two T’s to go with pants, jacket and shoes of same color as the T’s. It worked out great. The “kitty” phone holder is cute and useful."
"Zulily sizing runs very small. Their earrings are not well constructed. I have had four pairs break before I even wore them. I finally decided to return them only to receive a credit for $16 and change with an explanation that the items are out of the return window time frame.
I did not wear the earrings @ all. I have a huge supply of earrings. When I finally decided to wear a pair, that is when I observed the defect/broken part on them & others that I never wore. I have not ordered from Zulily since."
"Some of the items I've ordered & received are of very low quality, particularly the clothes. It's not as it appears in ads. I do however enjoy the convenience of shopping on line."
"I do not get to go shopping outside of the internet. I love shopping at Zulily because I find cute and unusual items. I look daily. I love this shirt very unusual and too cute."
"I love checking my Zulily app daily for my New Today items. I can view everything I need and want in one app."
"I frequently purchase item seen on Zulily. Sometimes they items for my home, clothing for me and gifts for my granddaughter. I have never gotten something I didn’t like. "