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1800cpap.com
1800cpap.com Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.46 / 5 (85 reviews) average score over the past
5
77.6 %
4
7.1 %
3
7.1 %
2
0.0 %
1
8.2 %
Positive: 72
Neutral: 6
Negative: 7
This merchant had 84.71% positive reviews over the last Six Months
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FEDEX Ground
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International
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Online Order Tracker
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FEDEX Express
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UPS Ground
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Verified

5/5
2025-01-21
Everything in stock
"Thanks for having the items I ordered in stock and shipped promptly at a good price."

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1800CPAP.com-Support from 1800cpap.com has responded
Posted Feb-12-2025

Dear Valued Customer!

Thank you so very greatly for your valuable time and feedback! Our company is delighted to hear that we have met your expectations and we appreciate your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com


5/5
2025-01-18
Great service and follow through
"I ordered my CPAP through you and your company had to make several attempts to get my prescription through my Dr. you got it done in a timely manner and so received my CPAP machine in less than 2 weeks. Thank you!"

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1800CPAP.com-Support from 1800cpap.com has responded
Posted Feb-12-2025

Dear Valued Customer!

Thank you so very much for your valuable time and your valuable feedback as well! Our company is thrilled to hear that we have met your expectations and we greatly value your business with us. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com


5/5
2025-01-16
Excellent customer service and quality of product
"I am pretty impressed with how well this went. The communication to confirm order details was prompt and to the point, and the product arrived in a reasonable amount of time. It looks brand new, and works like it too. I'll definitely consider buying again from them."

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1800CPAP.com-Support from 1800cpap.com has responded
Posted Feb-12-2025

Dear Valued Customer!

Thank you so very kindly for your valuable time as well as your valuable feedback! Our company is estatic to hear that we have met your expectations and are glad to hear you are enjoying your product. We are here for any of your current or future CPAP needs and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com


4/5
2025-01-14
Finally got it!
"The first mask we ordered said it was delivered, but wasn’t here. Took a while, but we did get one replaced and it works great!"

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1800CPAP.com-Support from 1800cpap.com has responded
Posted Feb-12-2025

Dear Valued Customer!

Thank you so very much for your valuable time and feedback! Our company is happy to hear that you are enjoying your new mask and that we have met your expectations. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com


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Verified

5/5
2025-01-14
Great Delivery Service
"Received my delivery as expected in great condition!"

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1800CPAP.com-Support from 1800cpap.com has responded
Posted Feb-12-2025

Dear Valued Customer!

Thank you so much for your time and valuable feedback! We are happy to hear that our company has met your expectations and we are here for any of your cpap needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com


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Verified

3/5
2025-01-14
Item not received
"I did not receive item 63464 airfit 20 for here. And 2 of 64634 should have been 1. No return label. This is poor packing. Please send the missing items."

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Verified

5/5
2025-01-13
Great Service
"Got my CPAP in a day. My old one went out and I have a horribly high sleep number. I am not supposed to sleep without one."

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1800CPAP.com-Support from 1800cpap.com has responded
Posted Feb-12-2025

Hello Valued Customer!

Thank you kindly for your valuable feedback and time! Our company is thrilled to hear that you are enjoying your new CPAP and that we have met your expectations. We appreciate your business with us and if you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com


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Verified

4/5
2025-01-12
Quick Shipping Good price
"I ordered a mirage liberty cushion & pillows. It did seem like the product had been sitting a while...it seemed a little yellow. However, I used it, & it worked fine. I'm sad that they've been discontinued, & I'll need to find an alternative."

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Verified

5/5
2025-01-11
Very Good Provider
"This is a very good company to work with, which is rare for a clap provider. Excellent and knowledgeable customer service - they do a great job at ensuring you get what you need and you are satisfied. It’s my “go to” source for my coal needs."

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1800CPAP.com-Support from 1800cpap.com has responded
Posted Feb-12-2025

Hello Valued Customer!

Thank you so greatly for your valuable time and precious feedback! Our company is thrilled to hear that we have met your expectations. We highly value your business with us and we are here for any of your current or future CPAP needs! If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com


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Verified

5/5
2025-01-11
Best price I could find.
"The price was good and fast shipping. Item was name brand as advertised. Would order from them again."

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1800CPAP.com-Support from 1800cpap.com has responded
Posted Feb-12-2025

Dear Valued Customer!

Thank you so very much for your valuable time and feedback! Our company is happy to hear that we have met your expectations and we are here for any of your current or future cpap needs. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com


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Verified

5/5
2025-01-11
Great service!
"My order was quickly filled and shipped. Very happy with my heated CPAP hose."

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1800CPAP.com-Support from 1800cpap.com has responded
Posted Feb-12-2025

Dear Valued Customer!

Thank you so much for your valuable time and feedback! We are happy to hear you are enjoying your heated CPAP tubing and that our company has met your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com


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Verified

5/5
2025-01-10
Awesome experience
"Friendly helpful customer service. Fast shipping."

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1800CPAP.com-Support from 1800cpap.com has responded
Posted Feb-12-2025

Dear Valued Customer!

Thank you very much for your time and valuable feedback! We are happy to hear that our company was able to meet your expectations. If you have any comments, questions, or concerns, please do not hesitate to reach out. Thank you and have a great day!

Best regards,

Customer Service
1800CPAP.com


1/5
Updated on: 2025-01-10
Product not as advertised
"Thought I was ordering a cpap cleaner. What I received was a uv sanitizer. Not at all what I thought I was purchasing. I don't feel I should have to pay to ship a product back that was falsely advertised. I Will never purchase from this company again. I feel as though I was scammed"
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1/5
2025-01-10
Wrong Prices on shipping list resulting in higher taxes and no response to remediate!
"Poor customer service. Firstly a wrong price was provided in the shipping list, that can happen. However, after reaching out to the Customer Service for assistance, there was zero response. The poor shipment practice of not including tax in the payment incurred handling fees by FEDEX that was ludicrously high. Avoid FEDEX!"

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3/5
2025-01-10
OUCH!
"Adhesive really works. Too well; tough to get off and irritating after several uses . Raw skin. No extra filters, poorly assembled. Once on it does work well and the magnets are strong . Only pulled off once per night."

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1 - 15 of 4526 reviews
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About 1800cpap.com

We are a direct to consumer provider of CPAP machines, masks and replacement supplies for sleep apnea. Our online retail webstore and our store front showroom offer all top brands such as ResMed, Philips Respironics and Fisher & Paykel.

Retailer Information

Address:
2908 W US 22-3 Maineville, OH US
45039
Contact:
1-800-274-1366
800-274-1366
support@1800cpap.com

1800cpap.com

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Category Rank

1800cpap.com is ranked #15 in health

1800cpap.com is ranked #3 in health conditions