Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"Very Helpful with everything. Adam was incredibly helpful and provided very valuable information. His service has encouraged me to use your business as often as possible."
"A short time ago I went into the store to order some inner tubes. Recently I realized I needed two more as a backup for a long distance trip. I called and they were able to look up my previous invoice, take my order and take my credit card information. I anticipated a few days but was sure they would arrive before my departure. Imagine my surprise to receive the package in just two days! Now, that is great service.
Doug"
"I ordered a Clutch master cylinder for a Ducati. Received a Genuine Brembo item and it was delivered in LESS than 2 days from California to Pennsylvania. The price was the lowest of anyone on the computer. Outstanding service!"
"Very slow shipping, and rude customer service.
Took them 10 days to process my order for shipment..which was too late for what I needed.
When I complained, they told me they were going to hit me with a restock fee if I tried to return the order....all because of their delay!!!
And the attitude of customer service is horrible. Basically their view was I should have known in advance how bad their service is....supposedly its all on their website...
Honestly, life if too short to deal with half-baked service, and rude employees. I'm happy to give my business to others."
adistribution from Adept Powersports has responded
Posted Aug-11-2013