Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
Six Months
Positive: 0
Neutral: 0
Negative: 0
Customer Reviews | Filter Reviews
5/5
2004-04-14
"My experience with this company was outstanding. I had ordered a Garmin 76 GPS, and after using it for a couple of days, I realized that it wasn't enough to meet my needs. I inquired about a return and was told that it would be fine to exchange it for an upgraded model, without a restocking fee. I ordered the second one and shipped back the first. By the time they could process the return, my 'virtual' credit card had expired. The company took the time to send me a check to cover the refund, which meant they had to eat the credit card transaction fees. Besides their having the lowest price I could find at the time, the level of service was excellent. When I upgrade my GPS in the future, I will definitely use this company again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Resolving problems
Being knowledgeable
Being easy to reach
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
Are you this business?
Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More
