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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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5/5
2019-10-31
Never had a problem. Best prices around.
"I can't speak for the other reviews, but I have had good experiences with Anchor Express. I have bought from Anchor Express a handful of times and I have never had a problem. Did speak with Rose in customer service on the phone once and she was very helpful."
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5/5
2019-10-18
Great Prices, fast service
"Bought an EPIRB from Anchor Express. They had the lowest price I could find. The product showed up two days later."
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1/5
2019-08-09
company lies items don't get shipped on time
"Purchased an item paid overnight shipping didn't receive it overnight or at all asked for refund Rob the person answering calls says it is in possession of fedex and can't give me a refund. filling fraud charges on paypal and credit card including bbb and any other site for reviews horrible company to do business with"
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1/5
2019-07-07
Blue sea item not in stock
"Ordered a blue sea item that yet again their site said was in stock and was not. I received an email days later stating that the item was not in stock and was on back order. I understand if items are not currently in stock but evidently through other reviews this is an ongoing issue with this company stating when you purchase the item that it's in stock they get your money hold on to it and later state that it's back ordered and they will get to you soon as it can which is bad business. Do yourself a favor and order it from another reputable business."
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1/5
2019-07-05
Sold Item that wasn’t in Stock, Order Cancellation Request Ignored, Card charged despite assurances
"I ordered an item from this company on 7/2/2019. The time was listed as in-stock on their website, and no mention was made of it being “backordered” anywhere at any time during the checkout process.
The next day, I received a message from Anchorexpress, stating that the item I’d bought was “back ordered” and would ship in 1-2 weeks. I was also assured that my card would not be charged until the item shipped, and that I would receive updates regarding the status of my order.
I relied back to their message, and requested that my order be cancelled immediately, because the status of the item had been misrepresented and I had no interest in waiting some indeterminate amount of time for them to ship the item I’d bought.
I received no response back from them, and today I was charged the full cost of the item, plus shipping, without ANY word from Anchorexpress. No acknowledgment of my request to cancel the order, no status update, no tracking information (if they even shipped the item, which I doubt).
This is an incredibly shady company, and I advise anyone reading this to think very hard before purchasing anything from them."
1/5
2019-04-11
They don't have what they sell, try to sell you other stuff
"I ordered an item, at a good price, however, they never fulfilled it. It was always on back order, then they tried to sell me lots of other stuff, and I never got what I ordered. After 6 weeks, they cancelled my original order. Classic bait and switch. Beware."
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1/5
2018-11-20
Poor Customer Service-I'll never again patronize
"Unbeknownst to me their customer at the time I placed my order, their shipping practice disallows redirection to a secure facility without applying a substantial additional charge. Their customer service rep was rude and unreasonable in trying to achieve a resolution to enable me to safely receive my package. I will patronize elsewhere and suggest you save yourself the hassle of dealing with them as well"
1/5
2018-09-14
AVOID !! very poor service selling things they dont have in stock holding your money not answering phones msg only not returning phone calls
"AVOID !! very poor service selling things they dont have in stock holding your money not answering phones msg only not returning phone calls"
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5/5
2018-09-08
Discount prices and immediate shipping
"Prices were 10% below everyone else for many Raymarine products. Shipping charge was minimal ($11), everything shipped within 3 days of ordering. I will be ordering from them in the future and recommend them to others."
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5/5
2018-06-29
Exceptional Customer Service!
"The team at Anchor Express really goes the extra mile! Last Friday I placed my first order 3 hours after their noon cutoff time for next day delivery. I was pleasantly surprised a few hours later to receive an email notifying me that my item was shipped out a couple hours after the order was placed and I received my item 1 day early thanks to their quick processing follow through. On a Friday after 3pm a lot of vendors would have waited until Monday to work on this online order, but not Anchor Express. This company treats you like family. Totally impressed with their exceptional commitment to their customers."
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2/5
2018-03-26
Never Again
"Has Items on there website that do not say on back order. After waiting several Months for my shipment I'm tired of waiting and btw they are still taking orders online for the same product. I also ordered a boat pole which was in stock and they would not ship it out until the rest of the order was in, WTF????"
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5/5
2017-06-05
Excellent Service
"I bought a fish finder from Anchor Express. I did not install it until the weather warmed up. So when we opened the box, there was a damaged part (looked like a manufacturing issue). I called the manufacture, they said I needed to call Anchor Express (short . Anchor Express has a 30 day policy, which I had not even considered when I bought it and waited to install. A wonderful person named Rose at Anchor Express listened to my situation, she did ask me to reach out to the manufacture again, which i did, but said if you do not get anywhere please call me back. I got nowhere with the manufacture, so I called Rose back, she worked with me, I sent pictures and within one week I had a replacement part for my defective part. Sorry to say, but nowadays, customer service is usually very poor. Not in this case, Rose and Anchor Express gets and A++."
1/5
2017-05-01
Sell defective products
"Stay away from this company. They sold me a defective $130.00 horn and refuses to send me an RMA to return the product."
5/5
2017-04-14
Excellent Company
"I purchased a Raymarine Dragonfly 7 pro. Great Price, Shipped fast and free, Arrived 3 days after ordering. Can't wait to try it out."
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1/5
2016-12-09
not a professional company. Called for availability after place or they said it's back order. I placed oreder before hang up the phone!
"not a professional company. Called for availability after place or they said it's back order. I placed order before hang up the phone!Hi,
where is my stuff? I need the tracking number
Thanks"
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16 - 30 of 68 reviews
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About Anchor Express
Shop anchor express today for a wide assortment of marine electronics. We carry products like multifunction displays, fishfinders, and chart plotters.
Anchor Express
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