Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I would like to select two thirds of the stars since I have only received two thirds of my order so far. Customer service is looking into it. Overall the supplies arrived as scheduled and they should suit my purposes. I appreciate that most of the packing material was not plastic, but the corrugated paper left many bits of paper fibers on the plastic wrappings of the supplies. Everything needed to be vacuumed before we could store the supplies."
"The company assumes we are all professional framers. My wood frame kit came with no directions. I found a video online which did not state that the inside wood support frame needed to be placed a certain direction. I at first placed it upside down and could not screw the screws in completely. A few instructions would have been helpful."
"I found everything I needed to preserve my photos on Archival Methods. I called them with a question and they pointed me in the right direction and provided helpful insight."
"I wanted boxes to hold newspapers I am saving, and I thought I ordered the right size. But, while the newspapers pretty much fit in the boxes, they don't fit in the protective envelopes. So I had to order the same thing, only a size bigger."
"Because all the items were wrapped together and stacked on top of an archival box I had ordered, the weight of the other items caused the archival box to partially collapse into itself. The quality of all the items was good but I am disappointed by the damage to the archival box."
archivalmethods1 from Archivalmethods.com has responded
Posted Mar-15-2024
Thank you for letting us know about the damage caused by the way your order was packaged. We will be reaching out to you directly to replace the crushed box. - Angela
"There is no more room to add more post cards in the book. I enjoy the protective binders which adds protection from the elements. Impressed with photo mounts."
archivalmethods1 from Archivalmethods.com has responded
Posted Mar-15-2024