Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I ordered a portfolio 2 weeks ago and only found out today that it has been shipped, not in time for the event that I needed. It was not an out-of-stock item. This has not been an experience I had in the past, and was disappointing."
archivalmethods1 from Archivalmethods.com has responded
Posted Nov-08-2024
Thank you for recent order and taking the time review your experience. We apologize for not notifying you that one of the items you had ordered was currently in production and there would be a delay in shipment of your order. As you have experienced in the past this has not been the norm. We will strive to do better in the future. If you are facing a deadline, please add a note to the order, send us an email or give us a call even if the item shows in stock as orders are filled as received and from time to time they may be still in production or awaiting arrival from an outside vendor. - Angela
"The slipcase and matching albums; do an incredible job with protecting rare oversized items in my collection!
Nothing is comparable to the 11 x 17 size albums and page protectors
Shipping is FAST and packaging is INCREDIBLE"
"I purchased 2 ply bright white rag matboards. The price is good, and the presentation is excellent.
Shipping to Mexico, however, totally destroys the experience. The shipping price accounts for about 1/3 of the total cost of the mats. I wish you offered a cheaper shipping option! That would hugely help. "The United States Postal Service (USPS) offers multiple ways to ship to Mexico from the USA. First-Class Package International Service is the cheapest option available with a delayed delivery time of 2 to 4 weeks" (vs. about 1 week with your FedEx). It would be about 1/2 the price, which would be around $50.00 for this past order. Thanks."
"Overall, I love the product. However, the packaging lacks. I have had dented/damaged product each time I have ordered from this company. There needs to be some sort of bubble or "cushion" put around the boxes. They are way too expensive to just be in a box and risk damage."
"Ordered the Large size gloves. None of the gloves were big enough to fit on my right hand and 1 glove of each pair was big enough to fit on my left hand."
"We continue to treasure our 4 x 5 negatives and we have not had to replace them after 20 years of being behind the film. I just ordered just in case the economy turns around and we could afford to take 4 x 5 photos."
archivalmethods1 from Archivalmethods.com has responded
Posted Nov-08-2024