Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
Six Months
Positive: 0
Neutral: 0
Negative: 0
Write a Review
Customer Reviews | Filter Reviews
1/5
2016-05-31
Bad experience with them
"I ordered some auto parts and when I made my order was not any shopping fee then, when I made the payment they send me email asking to pay 175 $ just for the shopping.
Which was inducted when I made the order.
Their email below
Hello and thanks for the order with us. Unfortunately we greatly apologize as your order didn't charge you any shipping charges. In order to ship the order to you we will need to have the shipping charges paid. We have a few options for you. We can ship to you with USPS Priority Mail for $55.00 or we can ship UPS Expedited to you for $175.00. Let us know which option will work and we can email you the invoice to pay the shipping charges. Once the shipping is paid the order will ship right away for you. Again our apologies for any trouble this may cause you.
Thank you"
5/5
2010-07-25
"I stumbled upon this company three years ago when I was looking for a wheel hub assembly for my pickup. They had one at a really competitive price with a lifetime warranty, but it was the interaction I had on the phone that sealed my decision. In calling them up I ended up speaking to the owner and had a courteous and helpful interaction that made me feel confident that I was getting the right part at the best price and that he would be there if anything went wrong. When the ABS sensor that came with the new hub assembly turned out to be bad, I spoke with the owner again and sure enough he immediately shipped another sensor to me at no additional cost. More importantly, he enabled me to avoid additional labor by not asking me to remove and send the entire assembly back; this smart, sensible workaround made a huge difference to me.
When it comes to auto parts, it can be difficult to know that you're getting the right part when you buy online. Not with this outfit. Their customer service rep was able to discern that two different wheel speed sensors were put on 2000 Ford Rangers depending upon the month of manufacture, explain what the difference was between them (other than the $50 difference in price) and finally source one for me at a better price. They beat the prices at the local auto parts chains every time, and they're able to get parts that the local retailers can't even special order.
If you want to be treated like you own a high-volume repair shop even if you only order a few parts from time to time, try AutoPartsDirectToYou.com. You'll always get the best price on the best parts, with reasonable shipping rates and best of all, a quality-focused service rep will always pick up the phone. They honor lifetime warranties without question. All in all, these guys do business the old-fashioned way and this truly sets them apart. I've never had a more positive customer experience with any type of online business."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Read our Trust Guidelines
To learn more about reviews and trust on ResellerRatings.com, visit our trust page.
Help Report Fake Reviews
Notice something strange about a store's reviews? Let us know, or report the review directly.
Are you this business?
Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More
About AutoPartsDirectToYou.com
We sell wholesale auto parts direct to the public and have warehouses of quality oem and aftermarket car parts at discount prices. Need help fixing that broken down vehicle visit our youtube how-to videos for diy auto repair instructions. we offer free shipping on most orders so make us your online auto parts store
AutoPartsDirectToYou.com
visit the website
Share AutoPartsDirectToYou.com's Store Rating
