Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"1 item was not sent and on backorder it is not available. That means what I bought and paid for is a waste as I cannot repair my tool, so what parts I have are useless."
"This is the first time for me using your product and painting plastic. The primer worked as advertised and allow good adherence of the paint to the plastic. I recommend this product."
"My Auto Tool World experience has been fantastic. After looking up several items all of which were clearly discribed and explained I chose the tool I thought would best work. It was half the price of competiters. I ordered and went thru shipping process and that was even reasonable. After all was finished I recieved a tracking numbernand the time it took them to process and fill the order and ship it out I literally expected weeks for delivery however they surprised me and I recieved it 2 days later. What a fantastic experience dealing with the professionals at Auto Tool World. Yes I will be doing lots of business with these folks. Thank you everyone at Auto Tool World for making my customer and myself very very happy. Looking forward to the future business with all of you.
William Lane
The Fast Lane"
"Had a small problem when I ordered this.
I got a QUICK response & was told they would look into the problem.
They gave me a DISCOUNT for the mix up & delivered a GREAT product!"
"this has far been the worse company I've ever had to deal with in my entire life. I've purchase a part 2 months ago, took forever for them to ship the part because Apparently they didn't have it so they offered 10% back if I waited I said okay. when I finally received the part over a month later Half of the parts was missing. no point of calling because they never pick up the phone. email the person never has any answers about the missing parts, keeps saying they're gonna check on it and no answer. it's been so frustrating to deal with the company. pay more money and just go some where else. no respect for they're customers. believe every word of the bad reviews it will save you time and frustration."
"I have never called the customer support team without ending the conversation with a resolved issue and a smile on my face. From the courtesy to the promptness and the amazing effort that goes into complaints resolution, the team is cool."
"Your website provided all the needed information to make a decision on what to add to my cart. I was looking for a very specific product and was finding it very difficult to get it elsewhere. Thanks for all the detailed product info."