Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I bought a Dension Gateway 500 because the price was reasonable and I felt these guys were specialists. If price is all you care about then they may suit you well. But if you need to interact with their staff (owner I'm guessing), then I cannot recommend them.
The unit I got was professionally installed but has never been properly working. They responded to my ticket, which is good (and something I can't say about Dension itself), but then it went downhill from there.
The details aren't important. What's important is how they treated their customer. They don't know the first thing about customer support; as a customer I should not have to put up with insults, accusations, and attitude. They apologized at the end, but with a lot of ifs and buts, which didn't make me feel any better. They didn't give me a refund or an exchange. So I just gave up.
Bottom line: I wasted $600 on a product that doesn't do what it claims to do."
"The advice that was given by support staff was second to none as it allowed me to order the exact model so not to mess up! Also, the staff has offered the best service once I get the part because they are very familiar with the unit>"
"Autotoys has the best prices for their large selection of products. Tech support responded quickly to my questions with sincere answers. Shipping was very fast and the installation only took minutes. I highly recommend Autotoys and will be using them again in the future."
"I had purchased several products from Autotoys and with every purchase they have delivered my products in reasonable time and most importantly in one piece.
Their customer service and tech support on their forum respond quickly on any questions you might have whether its a question on a product you are interested in or a tech question on a installation. Bottom line is I'm very happy with their service, products, and support, and will definitely continue to shop at Autotoys."