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B&H Photo-Video
B&H Photo-Video Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.84 / 5 (1,610 reviews) average score over the past
5
92.2 %
4
3.5 %
3
1.7 %
2
1.1 %
1
1.4 %
Positive: 1542
Neutral: 28
Negative: 40
This merchant had 95.78% positive reviews over the last Six Months
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Verified

5/5
2025-02-06
quick buy
"Easy to Order, Great Shipping Times"
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5/5
2025-02-06
"You guys are great! Great product selection and very prompt order processing and delivery."
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5/5
2025-02-06
Nice very nice
"Mutio bom o sistema e a velocidade"
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5/5
2025-02-06
Quick and Easy
"A pleasure to use your website and your purchasing system is tops"
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5/5
2025-02-06
Lights, Camera . . . Action
"B&H delivers more than equipment. They deliver experience, expertise as well as great client services."
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5/5
2025-02-06
Best and most knowledgable customer support!
"Whenever I call, thecustomer service person can answer all of my questions--and more!"
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5/5
2025-02-05
WOW!
"Site was extremely easy to navigate, research and compare products. Purchase experience was smooth and fast. Shipping options even faster... next day shipping made my decision to purchase easy."
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Verified

5/5
Updated on: 2025-02-05
Best story in the world!
"I have been a customer of B&H since 1993; there is no better store to find, test and purchase all video equipment I need."
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2/5
2025-02-05
App wouldn't register my Canadian postal code as correct so I had to use my computer. this wasn't an issue in the past.
"App wouldn't register my Canadian postal code as correct and said there was a zip code error even though it knew I was shipping it to Canada so I had to use my computer. this wasn't an issue I've experiences in the past."
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GeoffreyN from B&H Photo-Video has responded
Posted Feb-06-2025

Hello. Thank you for your recent order. We regret your dissatisfaction and apologize for any inconvenience. Your feedback is much appreciated and I will also forward your checkout experience to our app team for further investigation. Thank you again for your support. ~Geoffrey Ngai / B&H Photo-Video


5/5
2025-02-05
Simple Shopping
"Simple Shopping. Every order has arrived packaged properly, in a timely manner. I will be back again for sure."
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5/5
2025-02-05
Don't look anywhere else for camera equipment
"Easy to use website and help is a click away!!"
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5/5
2025-02-05
REMARKABLE!
"Ordering was fast and easy, would dba!"
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Verified

5/5
2025-02-05
Amazing Customer Service!
"I had an item checked in my cart from the day before's Deal Zone, and I forgot to purchase it. It was such a missed opportunity, but I decided to reach out, and fortunately, it just worked out, and they were able to honor the discount from the previous day. Every time I goto BH, they go above and beyond to make me happy."
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5/5
2025-02-05
Simplicity personified
"Using the product number on the cap, this order was simple, fast and easy."
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5/5
2025-02-05
Always a Breeze!
"Online shopping with B&H is always straightforward and user friendly. They always have what I need, and the shipping is exceptional."
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706 - 720 of 158274 reviews
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Retailer Information

Address:
420 9th Ave New York, NY US
10001
Contact:
Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
800-294-9336 / 212-502-62
212-502-6237
cs@bhphoto.com

B&H Photo-Video

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Category Rank

B&H Photo-Video is ranked #2 in shopping

B&H Photo-Video is ranked #1 in photo & video services