ResellerRatings
preloader
B&H Photo-Video
B&H Photo-Video Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.84 / 5 (1,610 reviews) average score over the past
5
92.2 %
4
3.5 %
3
1.7 %
2
1.1 %
1
1.4 %
Positive: 1542
Neutral: 28
Negative: 40
This merchant had 95.78% positive reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
5/5
2025-02-04
It's always like my birthday shopping at B&H
"There are some universal truths. 1One of them is that shopping with B&H is always going to be a good experiencing."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-02-04
Always a pleasure!
"Their shipping is outstanding! They have great products and services."
Helpful
Cool
Delete Review
Share

5/5
2025-02-04
amazing
"I love you thank you for getting me what I needed"
Helpful
Cool
Delete Review
Share

3/5
2025-02-04
Misleading Advice
"I called to verify how long the sale price would be effective and was told that yesterday was the last day to order at that price. The item was still available at that price (maybe a few cents different?) today."
Helpful
Cool
Delete Review
Share
preloader
GeoffreyN from B&H Photo-Video has responded
Posted Feb-04-2025

Hello. Thank you for your recent order. We regret your dissatisfaction. When you reached out to inquire the price, it was noted that the sale was to expire on 2/2/25. However, it looks like the sale has been extended and this was not the fault of the phone agent. I sincerely apologize for any confusion. ~Geoffrey Ngai / B&H Photo-Video


5/5
2025-02-04
Great Deals every day
"I needed a great protective case for my new OM-1 camera body and my collection of Olympus lens. And this was a great chance to get one and save money. Also, with free shipping for all I picked up some supplies on sale as well"
Helpful
Cool
Delete Review
Share

5/5
2025-02-03
I need to check B&H more when engaging in Retail therapy.
"The first time I ordered from B&H was in the late 1990s to get an external battery pack for my Sony Hi8 camcorder. They were trustworthy way back then, but it's easy to forget a go-to when there are so many choices out there. I'm glad I did because I got the best deal no one's talking about with fast, free shipping. No complaints here!"
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-02-03
easy
"great price, great product, quality brand"
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-02-03
Very helpful
"The customer service person was efficient, friendly, helpful, and didn't try to sell me anything. He simply found me the information on the web site that I needed and that was that! Yay!"
Helpful
Cool
Delete Review
Share

5/5
Updated on: 2025-02-03
quick service and checkout
"easy to find what I needed, and in stock. Thanks"
Helpful
Cool
Delete Review
Share

5/5
2025-02-03
Very fast response.
"Was able to answer my questions very quickly."
Helpful
Cool
Delete Review
Share

5/5
2025-02-03
Valentines surprise!
"Been looking at products for a travel tripod that is sturdy and easy to set up and use for wife spotting scope. Overwhelmed by online selection so sent email. Promptly received a response which directed my purchase. Couldn't have been smoother. Have previously bought from B&H and their good service continues."
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-02-03
B&H Always Delivers a Great Experience!
"I've been a customer for a long time, and made purchases large and small. They have very competitive prices, can get obscure parts that even Amazon doesn't carry, and they deliver fast!"
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-02-03
As it Expected
"Price was excellent. Options were plentiful."
Helpful
Cool
Delete Review
Share

5/5
2025-02-03
Picture Perfect!
"Always have a great experience dealing with B&H. Great product information. Informative customer reviews and full lists of optional accessories."
Helpful
Cool
Delete Review
Share

1/5
2025-02-03
cancelaciones
"Cancelaron 3 veces mi pedido."
Helpful
Cool
Delete Review
Share
preloader
GeoffreyN from B&H Photo-Video has responded
Posted Feb-03-2025

Hola. Lamentamos su insatisfacción. Parece que hay un problema de verificación con tu pedido. Para obtener más ayuda, comuníquese con nuestro Departamento de Servicio al Cliente enviando un correo electrónico a cs@bhphoto.com para obtener más ayuda. ~Geoffrey Ngai / B&H Photo-Video


736 - 750 of 158274 reviews
cell_image

Read our Trust Guidelines

To learn more about reviews and trust on ResellerRatings.com, visit our trust page.

cell_image

Help Report Fake Reviews

Notice something strange about a store's reviews? Let us know, or report the review directly.

Retailer Information

Address:
420 9th Ave New York, NY US
10001
Contact:
Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
800-294-9336 / 212-502-62
212-502-6237
cs@bhphoto.com

B&H Photo-Video

visit the website

Share B&H Photo-Video's Store Rating

99%

Reply Back Rate

This retailer replies back to your replies in some capacity.

Collection Status

This company is currently soliciting reviews

Category Rank

B&H Photo-Video is ranked #2 in shopping

B&H Photo-Video is ranked #1 in photo & video services