Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I called to verify how long the sale price would be effective and was told that yesterday was the last day to order at that price. The item was still available at that price (maybe a few cents different?) today."
Hello. Thank you for your recent order. We regret your dissatisfaction. When you reached out to inquire the price, it was noted that the sale was to expire on 2/2/25. However, it looks like the sale has been extended and this was not the fault of the phone agent. I sincerely apologize for any confusion. ~Geoffrey Ngai / B&H Photo-Video
"I needed a great protective case for my new OM-1 camera body and my collection of Olympus lens. And this was a great chance to get one and save money. Also, with free shipping for all I picked up some supplies on sale as well"
I need to check B&H more when engaging in Retail therapy.
"The first time I ordered from B&H was in the late 1990s to get an external battery pack for my Sony Hi8 camcorder. They were trustworthy way back then, but it's easy to forget a go-to when there are so many choices out there. I'm glad I did because I got the best deal no one's talking about with fast, free shipping. No complaints here!"
"The customer service person was efficient, friendly, helpful, and didn't try to sell me anything. He simply found me the information on the web site that I needed and that was that! Yay!"
"Been looking at products for a travel tripod that is sturdy and easy to set up and use for wife spotting scope. Overwhelmed by online selection so sent email. Promptly received a response which directed my purchase. Couldn't have been smoother. Have previously bought from B&H and their good service continues."
"I've been a customer for a long time, and made purchases large and small. They have very competitive prices, can get obscure parts that even Amazon doesn't carry, and they deliver fast!"
Hola. Lamentamos su insatisfacción. Parece que hay un problema de verificación con tu pedido. Para obtener más ayuda, comuníquese con nuestro Departamento de Servicio al Cliente enviando un correo electrónico a cs@bhphoto.com para obtener más ayuda. ~Geoffrey Ngai / B&H Photo-Video
GeoffreyN from B&H Photo-Video has responded
Posted Feb-04-2025