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4.84 / 5 (1,610 reviews) average score over the past This merchant had 95.78% positive reviews over the last Six Months
Six Months
Positive: 1542
Neutral: 28
Negative: 40
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Customer Reviews | Filter Reviews
3/5
2025-01-08
checkout
"checkout was challenging. system kept scrambling my bill to and ship to addresses"
5/5
2025-01-08
Quick easy service
"I was waiting on a backorder item, I got my notification email and checked right away, made my order. A+"
5/5
2025-01-08
Too Easy
"Expert details make it easy to purchase with confidence"
5/5
2025-01-08
Always the Best!
"I cannot recall how long I have used B&H. At least 35 years, both in the store in NYC and online. They constantly provide excellent and timely service and competitive pricing.."
5/5
2025-01-08
Super fast!!
"Great product descriptions, fast delivery options. Like magic I'll have my gear in a day down in Texas."
5/5
2025-01-08
"Easy, simple and convenient to work with the website, informative description of the product."
5/5
2025-01-08
Website was easy to use
"I found the products I required with ease"
5/5
2025-01-07
Always Great
"I have never had a problem with B&H and even when I made a mistake with my order, they were able to help me change it to what I wanted."
5/5
2025-01-07
Great service, selection, and prices
"Been order from B&H for a few years now as IT manager of a non-profit org. Always have a great selection along with the best prices, and one of the easiest vendors to set up our tax-exempt status. Will continue using B&H for our tech needs."
5/5
2025-01-07
Always Satisfied
"B&H always has good pricing and customer service, ships quickly as expected and provides quality products."
1/5
2025-01-07
web site has lots of bugs
"wont work on firefox, had to use chrome"
GeoffreyN from B&H Photo-Video has responded
Posted Jan-07-2025Hello. Thank you for your recent order We regret your dissatisfaction. The B&H website is fully compatible with Firefox. Please try clearing your browser's cache and try using the B&H website again. If the issue persists, please reach out to our Webmaster at webmaster@bhphoto.com for further assistance. ~Geoffrey Ngai / B&H Photo-Video
5/5
2025-01-07
Always Honest and solid
"I have dealt with B&H for 10+ Years. They are a solid company with excellent customer service and great prices.
Thank you"
5/5
2025-01-07
Click click done
"Easy website to use, waste no time looking for what you need."
5/5
2025-01-07
The industry standard, for good reason
"Every time I shop at B&H is a good experience. They do what they say, no more or less, and there’s a value to that."
991 - 1005 of 158274 reviews
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Retailer Information
Address:
420 9th Ave New York, NY US10001
Contact:
Sunday: 10:00am-6:00pm. Monday through Thursday: 9:00am-7:00pm. Friday: 9:00am-2:00pm DST or -1:00pm
800-294-9336 / 212-502-62
212-502-6237
cs@bhphoto.com
B&H Photo-Video
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Collection Status
This company is currently soliciting reviews
Category Rank
B&H Photo-Video is ranked #2 in shopping
B&H Photo-Video is ranked #1 in photo & video services
GeoffreyN from B&H Photo-Video has responded
Posted Jan-08-2025