Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
power-graphics from Banner Stand Pros has responded
Posted Oct-05-2016
Megan, Thank you for taking the time to do the survey. Great to hear that our service and support were great for you. Please let us know how the bag works for you.
power-graphics from Banner Stand Pros has responded
Posted Oct-03-2016
Amanda, Since we're in Utah and these are shipping to, Honolulu, HI is why the shipping was this expensive. Our site is linked right with UPS so the rates we get quoted are strait from them. You're always welcome to ship on your own UPS account if you have one. We ship a lot so our rates are pretty good, but some companies rates are better than ours. Thank you for your business. Remember you can call us any time and we would be happy to double check information. 877-389-8645
power-graphics from Banner Stand Pros has responded
Posted Sep-27-2016
Bruce, While most of the stands we sell do include a travel bag, not all of them do. Because the stands you purchased is most often used as a store display, the manufacturer doesn’t include the bag as it would increase the cost for the primary customer, who doesn’t need it. It does clearly state in the description that a bag isn’t included with the display, and directs you to the related products where you can purchase one if you’re traveling with it. I’m sorry you didn’t notice that before you ordered, but that bag is available if you need it. Thanks for taking the time to leave a review. Please let me know if you need anything else.
power-graphics from Banner Stand Pros has responded
Posted Sep-21-2016
Guillaume, Thank you for taking the time to give us a review. We are in Utah, so you're correct sometimes reaching us via the phone can be hard because of the time difference. We do have a web site where you can order 24-7. If you ever need anything ordered and we're not available please feel free to order online. Our site is linked with UPS. So the rates you see are the current costs of shipping that item. Thanks again for the review. Please let us know how the banner stands work for you.
power-graphics from Banner Stand Pros has responded
Posted Aug-18-2016
Jean, Thank you so much for the review. Heather is a great resource here if you ever need anything please don't hesitate to ask for her. Let us know how the bags work out for you.
power-graphics from Banner Stand Pros has responded
Posted Aug-18-2016
Martin, From your comment, it sounds like you had some kind of trouble on the website. Your description isn't something we’ve ever experienced or heard of before, so we’d love to hear more details from you so we could identify and resolve the issue. Can you please give me a call 877-389-8645 or feel free to email me sheryl@power-graphics.com. Thanks for the review we look forward to hearing from you.
"Sheryl with your company called and asked a very important question regarding an option on the banner stand. As it turns out; we were ordering the wrong banner. Our thanks to Sheryl for following up which prevented the wrong item being shipped. Thanks again Sheryl!"
power-graphics from Banner Stand Pros has responded
Posted Aug-16-2016
Katherine, You are very welcome! So glad we got it all straightened out! Thank you for the very nice review! Please let us know if you ever need anything.
power-graphics from Banner Stand Pros has responded
Posted Oct-06-2016That's how we like it! Thank you for taking the time to let us know! We hope you love the Magic Banner!