Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
Six Months
Positive: 0
Neutral: 0
Negative: 0
Write a Review
Customer Reviews | Filter Reviews
1/5
2005-12-13
"I placed this order and was told it would be shipped and received prior to Christmas. As an after thought I decided to call and verify today and I was told I would not receive it before Christmas. I am angry at this lack of service. A phone call or e-mail notifying me of such would have been the courteous thing to do. The salesperson convinced me to get this unit, knowing my concern was receiving it before Christmas. I was told it would not be an issue with the 7-10 shipping time. I call today and find out it is on backorder. This lack of service means I now have to scramble to get this in the next two weeks and pay more somewhere else than I would have had to pay originally. I canceled my order and would never order from them again. Buyer beware, salesperson is full of it and customer service is less than helpful. There response to their mistake...."sorry""
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Resolving problems
Being easy to reach
Being trustworthy
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service making decisions on their own
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
5/5
2005-07-05
"Good company, ships fast, and got my new kegerator up and running in no time. Prices didn't seem quite as competitive as they should be, but then again, it's a niche market."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
16 - 17 of 17 reviews
Are you this business?
Accelerate your voice by collecting Ratings and Reviews with us! Claim your business page for free or Learn More
Beverage Factory / Cydea Inc
visit the website
Share Beverage Factory / Cydea Inc's Store Rating
