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"The DVDs did not print properly. It said Corrupted Data. Truly a horrible service that I would never get again. It costs way too much money for nothing but a printed DVD cover. It arrived 2 days after I said the required shipping date was."
BlankMediaPrinting from BlankMediaPrinting.com has responded
Posted Sep-01-2021
Kabir, Let me explain as it appears you are confused about dates and the meaning of "Ship By Date" Ship By Date means that we must ship by that date. It is NOT deliver by date. You placed your order August 11th @ 8:15pm East Coast Time (which is where we are located). We processed your order EXACTLY how you ordered. Custom Printed Blu-Ray discs and shipped by your requested Ship By Date of 8/12/21. Additionally, you chose to have your order shipped via FedEx Home Delivery which would have taken 5 business days to arrive, we upgraded your shipping to FedEx 2 Day which is why you received your two discs two days after the requested Ship By Date! You DID NOT order any duplication. If you had, you would have needed to provide us with either a master disc OR upload the content to duplicate. As you did not choose the duplication option, then we cannot duplicate! This is exactly what you ordered: 2× Standard Blu-Rays (25GB) Data Duplication?: No Duplication, I will Duplicate/Burn/Record Myself Artwork: Upload my own print ready artwork (No Charge) - Performed After Checkout is completed. Previous Order #: Add coating options?: No - Standard Printing Add serialization?: No Basic Disc Packaging Options: Pack into cake boxes +$0.02 / disc (Cake Boxes Included) Send physical print proof?: No Proof SKU: 97338 As you can see Data Duplication?: No Duplication, I will Duplicate/Burn/Record Myself. Order Date: 08/11/2021 - 8:15pm Shipping Method: FedEx Home Delivery Ship By: 08/12/2021 We do need to 'criticize' you on your feedback as it is not correct that you 'blame' us for your misunderstanding of the product and options you did or did not order. Simply take a look at your order confirmation and you'll see! We receive over 75 orders a day and therefore, if our ordering process is very confusing I think we would have heard about it before now after being in this business for more than 12 years!
"Very happy with my first experience using Blank Media. CD's and printed sleeves looked great, sounded great. About to order another batch! Used the online dashboard to complete my order, had a couple questions that were answered promptly. This was an international order (Canada), zero issues with shipment. I definitely recommend."
"Love them. Just reordered some dvds and they still had everything on file and it was so quick and easy. Everything shipped fast as well. Highly recommend!"
"Very quick to respond, professional and always helpful. They were able to support us while our computer systems were down and we lost access to the CD images. We will absolutely work with them again in the future."
"This company goes above and beyond to offer the absolute best customer service and the highest quality CDs in the marketplace today. Quick production and quick shipping also! This is a very impressive company to do business with!"
"This was a fast job, done perfect and had it the next day. We need printing on CD's. I had another vendor that was not letting me know what was happening. I had been waiting almost 3 weeks to get the job. I asked to see if I could get it next day, Ask and you shall receive. That is what happened.
I called like 4 times, was able to speak to a live human quickly and He had all of the answers.
This is our new Vedor!!"
"Incredibly professional. Beautiful work. And I have always been able to contact a real person when I’ve had questions or concerns. The product is the highest quality."
"This was my first experience with BlankMediaPringing and it couldn't have gone better. They were very helpful and got me going in no time. I ordered 100 CDs and the turn around was only a few days... I had CDs in hand a little over a week from uploading the files... They also had the best price on the Internet and the quality is excellent..."
"We had a large job that needed to be done quickly and would require too many hours of our staffs time. Blank Media Printing took on the project for a very reasonable fee with a quick turn over. They also email us every step of the way so that we knew where are project was in the process. Excellent service, won't hesitate to use them again."
BlankMediaPrinting.com is one of the nations leading Custom Printing and Duplicators for CD, DVD, & Blu-Ray. We specialize in the highest quality printing utilizing the latest six color digital printing technology available today. Our print process is both waterproof and scratch-resistant and is comparable to offset printing quality. We offer al-a-carte online ordering allowing our customers to order only the services and options they need and not forced to pay for services they don't. Every aspect of our ordering process is customizable.
BlankMediaPrinting from BlankMediaPrinting.com has responded
Posted Sep-01-2021Let me explain as it appears you are confused about dates and the meaning of "Ship By Date" Ship By Date means that we must ship by that date. It is NOT deliver by date. You placed your order August 11th @ 8:15pm East Coast Time (which is where we are located). We processed your order EXACTLY how you ordered. Custom Printed Blu-Ray discs and shipped by your requested Ship By Date of 8/12/21. Additionally, you chose to have your order shipped via FedEx Home Delivery which would have taken 5 business days to arrive, we upgraded your shipping to FedEx 2 Day which is why you received your two discs two days after the requested Ship By Date! You DID NOT order any duplication. If you had, you would have needed to provide us with either a master disc OR upload the content to duplicate. As you did not choose the duplication option, then we cannot duplicate!
This is exactly what you ordered:
2× Standard Blu-Rays (25GB)
Data Duplication?: No Duplication, I will Duplicate/Burn/Record Myself
Artwork: Upload my own print ready artwork (No Charge) - Performed After Checkout is completed.
Previous Order #:
Add coating options?: No - Standard Printing
Add serialization?: No
Basic Disc Packaging Options: Pack into cake boxes +$0.02 / disc (Cake Boxes Included)
Send physical print proof?: No Proof
SKU: 97338
As you can see Data Duplication?: No Duplication, I will Duplicate/Burn/Record Myself.
Order Date: 08/11/2021 - 8:15pm
Shipping Method: FedEx Home Delivery Ship By: 08/12/2021
We do need to 'criticize' you on your feedback as it is not correct that you 'blame' us for your misunderstanding of the product and options you did or did not order.
Simply take a look at your order confirmation and you'll see!
We receive over 75 orders a day and therefore, if our ordering process is very confusing I think we would have heard about it before now after being in this business for more than 12 years!