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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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1/5
2003-01-30
"Avoid this place. Either they are trying to scam you or they do not care enough to respond to your emails. They charged my credit card and gave me a bogus tracking number. I sent numerous emails to them requesting that they fix the problem. I even called them on the phone. I could not get through to anyone and they never replied my emails. I had to call my credit card company to dispute the charge. Of course, I never received my order. Do not order from this place!"
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Delivering products on-time
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Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
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Ease of ordering online
Ability to determine if a product was in-stock real time
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Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
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Customer service making decisions on their own
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2/5
2003-01-10
"Excellent prices on a bulk batch of slim CD cases, but the packaging was horrible--had to toss away between 10-15% of the order due to broken plastic. Price was good enough that I still came out okay, but a little cushioning material would have been well advised."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
1/5
2003-01-10
"Be aware that cdrdvdrmedia.com and meritline.com are the same company.
I ordered some Accu DVD-R media from cdrdvdrmedia.com on 12/27/02 which they said they shipped on 12/30/02. On January 6th I contacted them for shipping status because the UPS tracking number said that UPS had received electronic shipping information but that the item had not shipped. After spending over 2 hours trying to contact cdrdvdrmedia (they ignored my email of January 3rd) I finally contacted a live person who said that someone would get back to me. Four hours later I called back and was told that they were out of stock. I have no idea why they sent me an email on January 30th saying they had been shipped. I cancelled the order."
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Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
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Overall product shipping and delivery process
5/5
2002-10-14
"I've made two purchases from these guys for bulk DVD-R media. No problems. Delivery was on time and the product was as expected. Prices are good. I imagine I'll keep buying my DVD-R media from them."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
1/5
2002-10-05
"bought ethernet 10 base t hub from the company, which was the wrong product. my error I needed a router not a hub the calbe modem provider steered me wrong. So I called the company, over 15 times, never got through to a person, or an answering machine. Called the local number and left 3 messages. got no response. you have to get an rma before you send it back.the problems is that they sent everything else that I could use but I just needed to return the hub adn buy a router. I would have bought a router from them just because they were so good. so how to rate the company. If you know exactly what you want, they are fine. but if there are even the slightest problems you are on your own."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
5/5
2002-08-09
"Great Products. Great Prices. Confirmation emails with tracking. No problems whatsoever."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
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CDRDVDRMEDIA (also see: Meritline.com, ABCink)
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