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4.52 / 5 (23 reviews) average score over the past This merchant had 82.61% positive reviews over the last Six Months 
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Six Months
Positive: 19
Neutral: 3
Negative: 1
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5/5
2006-06-16
"Wow! This seller is amazing. Last week I had purchased a wireless router and card, but had some problems with the shipping address. After a simple phone message, they shipped it the next day and I got it in record time. Then, my motherboard got fried two days ago and I ordered a new one around noon PST, and they shipped it THAT SAME DAY! My motherboard is scheduled to arrive today and I couldn't be happier.
Above all else, their prices are extrememly competetive. From now on, CPU Solutions will be my first stop when purchasing computer hardware.
WHAT A WELL RUN BUSINESS! THREE THUMBS UP!!! :-D"
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Is committed to quality products and services
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
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Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
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Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
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5/5
2006-04-01
"I placed a previous order and got it quickly and it worked great. SO, I placed a second order for roughly the same thing for another computer. I expected it to ship as quickly as the last one. But they didn't ship it within the expect time. So I called their number. Talked with a VERY nice salesperson. Got the situation rectified (478 Celerons were harder to find). They shipped the parts THAT DAY and although I paid for 3 day, they shipped 2 day at the same rate! Got it on the day I wanted it at first, with little difficultly. I will purchase again."
Detailed Ratings
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Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
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5/5
2006-03-24
"I am a Professional Electrical Engineer who had a problem with a failed motherboard. The customer service from CPUSOLUTIONS was outstanding and more than I had expected. They took care of the problem very quickly and I was very impressed by the technical knowledge and trouble shooting capabilities exibited by their staff. I will continue to buy all my computer products from them. I give them the highest rating."
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
5/5
2006-02-25
"I really enjoy doing business with these people, They as I are from the midwest and you can tell by the service they give. Prompt, polite and fast. Couldn't say enough good about them and have gone over board to help me in an unrelated problem. Kudo's to you folks at CPU Solutions"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Resolving problems
Being knowledgeable
Being trustworthy
Making decisions on their own
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
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Speed of web site
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Web site being easy to use
2/5
2005-12-06
"Ordered a barebones system, everything arrived promptly and specified as ordered. However, the power supply was DOA which makes me wonder if a POST test was performed. The tech was good about a replacement power supply which was sent promptly. However the replacement supply was not identical, it was the 20-pin instead of the 24-pin originally sent with the system. I have to give a mixed review; the seller is easy to work with but was inconsistent in sending the components."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Making decisions on their own
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2005-10-21
"Great people to work with; excellent selection and prices, as well as quick turnaround on orders.
Definitely will buy from again."
Detailed Ratings
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Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
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Web site being easy to use
5/5
2005-10-18
"The system I purchased from CPU Soulutions arrived in excellent condition and works wonderfully. Their customer service and workmanship are much better than the last company that I bought computers from. With that said, I think I have found a new PC supplier for our company."
Detailed Ratings
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Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
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5/5
2005-08-20
"Took care of me .....very satisfied...had a problem and was resolved by owner immediately.....thankyou"
Detailed Ratings
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Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
Overall web site
Web site reliability
Web site being easy to use
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5/5
2005-08-16
"One of the best out there. Promised roughly 5 days total ship time They shipped it in 3. Many places do as they promise. These guys exceeded it by 40%. Talked to one of their techs to make sure my personal configuration did not have any conflicts. Tech was not farmed out to India and he actually knew what he was talking about. Arrived double boxed. All components were as promised.
I give em 10 of 10. Machine up and running all day every day since and works well for both wife and I. Software was even loaded for me.
Would I buy again? Uh YEA."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Being easy to reach
Resolving problems
Being knowledgeable
Making decisions on their own
Overall customer service
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Overall web site
Speed of web site
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Web site being easy to use
5/5
2005-07-27
"Superior customer service with knowledgeable staffs and tech-supports. Very friendly office environment with a huge selection of parts. I can't be any happier to have CPSSolutions store nearby where I can walk right in to get parts that I needed for my customers. When you walk in you're immediately greeted by the VP of the store, "the all American girl," Maureen. Bo, Paul, Todd and the rest of the crews are great to work with. Keep up the great you're doing!
Sophea"
Detailed Ratings
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Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
5/5
2005-06-30
"Excellent customer service. Bought a whole computer system which was quickly up and running after delivery. One subassembly (non critical) was defective (DOA) and had to be replaced; this was done quickly with no problem. Both Bo and Paul were very helpful when I was picking the components for my system and placing my order Paul was very helpful when troubleshooting the DOA subassembly. I will definitely buy from this company again. I'm pleased with the system that I purchased."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall technical support
Being trustworthy
Resolving problems
Being easy to reach
Being knowledgeable
Overall customer service
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
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Web site being easy to use
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5/5
2005-06-04
"Last October I was ready for a _new_ computer. (I had bought my previous 4 or 5 from Goodwill.) To make my money go the farthest I researched "bare bones" systems and eventually settled on CPU Solutions. At the time they had a 6 month rating here of 100% ! I got an Athlon 64 system with an ASUS motherboard, ATI Radeon graphics card, half a gig of RAM in a Broadway 337PLW-Black case. (I highly recommend that case!) I ordered on a Sunday, received the system on Thursday (including test/burn-in), installed the hard drive and DVD burner I already have, and have been using the system with (almost) no problems ever since! (The few problems I blame on Microsoft.) Excellent product (I chose all my options _very_ carefully), very fast service, well packed and with all the parts and documentation.
CPU Solutions has my highest rating!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall technical support
Being easy to reach
Being knowledgeable
Being trustworthy
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
4/5
2005-05-31
"Im a hardcore gamer so i know that the big name manufacturers aren't going to give me what I need. I need a system with the utmost power and speed. I also need to have complete upgradability to keep up with the latest games. So I have to go outside the box with a custom built PC. I placed my order at cpu solutions because they were so cost competitive. I started at Alienware and received a comparable system for 500 dollars less from CPU. It was built and shipped in a timely manner. When I received my package it had been tossed about by ups and there was damage to one of my video cards. I wrote an email to their technical support and they immediately authorized a return for refund. The best part was that I was able to buy everything conveniently over the internet and when I had a problem I received a real human response, not some crappy form letter. I'll definitely shop here again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Being easy to reach
Being knowledgeable
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
5/5
2005-05-19
"These are really friendly and helpful people!!
Before ordering, I called and asked a product question. The person I spoke to put me on hold, and went and actually checked the product and then answered me.
Product was shipped promptly, but then the front bezel was cracked when I received it (not their fault). I called them, and they immediately shipped a replacement bezel to me, w/o charge, along with a return shipment tag.
I talked to one of their techs about some questions about assembling the case, and he also was very helpful.
VERY highly recommended!! I just wish that they carried more stuff so I could order more from them :)!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
Resolving problems
Being easy to reach
Making decisions on their own
Being knowledgeable
Being trustworthy
Overall customer service
Customer service resolving problems
Customer service being knowledgeable
Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
5/5
2005-04-11
"Wonderful service and support from this company. This company always has a great reputation for providing the utmost customer care."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Overall technical support
Making decisions on their own
Being trustworthy
Being knowledgeable
Resolving problems
Being easy to reach
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
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About CPU Solutions
SINCE 1997, we have specialized in custom-built computers for businesses, enthusiast and home users. We offer a wide selection of custom configuration options for work or gaming PCs, components, gaming CPUs, as well as pre-designed systems. If you require customization beyond what is available on our site, we will be happy to send you an individualized custom quote that meets your needs. Please feel free to contact us via phone at 800-474-4278, via email or chat during business hours for more info on custom computers.
Retailer Information
Address:
2109 Eagle DR Middleton, WI 53562
Contact:
9AM-5PM Mon-Fri
800-474-4278
support@cpusolutions.com
CPU Solutions
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Category Rank
CPU Solutions is ranked #161 in computers & electronics
CPU Solutions is ranked #39 in computer hardware
