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4.52 / 5 (23 reviews) average score over the past This merchant had 82.61% positive reviews over the last Six Months 
Online Ordering
Secure Order Processing
UPS Ground
Paypal
American Express
Six Months
Positive: 19
Neutral: 3
Negative: 1
Online OrderingSecure Order ProcessingUPS GroundPaypalAmerican Express
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5/5
2004-09-14
"I am writing this letter to you to commend you on your orders. I haven’t placed large orders in the past but I have had a few. Last week I ordered a motherboard combo with a case and DVD Burner. I received everything quicker than when I expected but on time according to your schedule. Everything worked just fine. I am a little unhappy with the case and wish I had spent a few extra dollars on a different one, however I want to point out that that is not your fault it is my own. Monday afternoon I placed another order for a power supply and floppy. I noticed it is scheduled to be delivered tomorrow the 15th. I am very happy with your prices and service. Thank you."
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Variety of brands and products offered
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Being updated on the exact date the delivery was sent
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5/5
2004-08-29
"If you are in doubt about ordering from this company, put that thought behind you. I have never had such a great experience over the internet! I ordered a barebones kit late night on Thursday and cheap UPS ground. It arrived early Thursday the next week. It was packed very well. It probably would have made it to the moon and back. I was notified by e-mail when it was shipped with a tracking number, and when it was delivered. Ofcource the computer worked when I first powered it up and it is working just fine now. This might be what everyone, including me, expect from a e-company, but I have had some really BAD experiences from internet companies. I'm sure you have too or you woulden't be checking out the companies on resellerratings.com. We have over 50-computers online at our business and I will orded from here again and again. My wife says I'm a certified computer geek, so just give these guys a try..."
Detailed Ratings
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Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
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Delivering products damage free
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5/5
2004-08-25
"This was my first purchase with this company. I bought a Broadway 712-4HLW-Blue computer case from them. The order was placed on 8-15, they shipped it on 8-16, and I received it on 8-18. Item was very well packed and no damage happened during transit. I had called this company the next day to get the tracking number. The guy I spoke with was very polite and said he just sent it out and that ups will send me emails when it ships and when they drop it off. Sure enough later that day I got the ups email. I'm very pleased with my transaction with this company. They have earned a future customer. Good job!"
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5/5
2004-08-16
"One week to ship barebone with basic assemble and test option and cheapest shipping option. Was well-packaged.. double boxed with heaps of styrofoam peanuts, and all equipment arrived in excellent working condition, with no scratches, dents, etc, even though the outer box was torn (presumably in shipping).
All components received were exactly as advertised."
Detailed Ratings
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Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
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Customer service being easy to reach
Customer service making decisions on their own
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Product Returns/Refunds/Exchanges
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5/5
2004-08-05
"I ordered a barebone PC package from them. Not only was it a very nice product. But it was the cheapest i found anywhere. I would definatly deal with this company again. The customer service was awesome. They replied to all of my emails rather quickly. I ordered this on Friday the barebones it takes 2-3 days to ship and then 2-3 days for delivery, i recived my package the next friday! Very fast, very cheap, and very good quality!! Would reccomend to ANYONE!!"
Detailed Ratings
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Value the company offers
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Overall web site
Speed of web site
Web site being easy to use
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5/5
2004-07-16
"I have been dealing with CPUSolutions for about 2 years now. We had 1 problem with shipping. UPS, they did not deliver on time. CPU refunded the cost and we now have a great shipping meathod in place. I live in Washington, DC and I custom build computers part-time. All that I can say is this. There in not 1 computer company in this area or online that I have found, that can match and/or beat CPUSolutions.
There customer service is top notch and they will do what it takes to make you happy (within reason).
I would strongly recommend CPUSolutions to anyone."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall customer service
Customer service being knowledgeable
Customer service resolving problems
Customer service being trustworthy
Customer service making decisions on their own
Customer service being easy to reach
Overall web site
Speed of web site
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5/5
2004-07-16
"Fair priced product came very quickly; packaging was a little to be desired, but product arrived unharmed. Ordering process was fast and easy to follow. This company was a pleasure to work with; I would order from CPU Solutions again."
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Is easy to do business with
5/5
2004-07-08
"I had the pleasure of working with the staff of CPU solutions for my client. My client needed 30 systems ASAP for a new software roll out. CPU Solutions came through with flying colors. They met our budget requirements and hardware requirements. All systems were delivered un-assembled as we requested. We had only a hard full of parts to send back, but CPU solutions called us and had an RMA ready. We are now ordering another 17 systems. I would highly recommend them and will purchase from them myself for personal systems."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Resolving problems
Being easy to reach
Overall customer service
Customer service making decisions on their own
Customer service resolving problems
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Speed of web site
Web site being easy to use
5/5
2004-07-01
"I'm quite satisfied with my dealing with CPU Solutions. I experienced a "lag" between the time I placed the order and received confirmation, but 1) order was palaced late on a Thursday, & 2) my main experience with online purchasing has been with Amazon.com.
The order was received when expected. Packing was excellent. I put the machine together & everything is working fine.
I'd been browsing CPU solutions' web site for about a year before I actually had the funds to make my purchase. I will gladly buy from them again."
Detailed Ratings
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Is committed to quality products and services
Is easy to do business with
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
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Delivering products on-time
Delivering products damage free
Ease of checking delivery status
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Web site being easy to use
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5/5
2004-05-15
"I just bought an Athlon 64 gaming PC with alot of upgrades. the price was great, the PC is more than I had hoped for, PC Solutions put it all together, and it was at my door in one week. Great Service , Great Computer, Great Price, Fast delivery. I would recommend CPU Solutions"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Overall technical support
Being trustworthy
Making decisions on their own
Resolving problems
Being knowledgeable
Being easy to reach
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service being knowledgeable
Overall web site
Web site reliability
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Web site being easy to use
5/5
2004-04-07
"I ordered an Illiminated Keyboard/Purple (only place I found Purple)in Color on 4-5-04, arrived on 4-7-04. $40 +$6.99 shipping is very reasonable. Arrived fast and in good shape. Very thorough tracking info provided.
Other online retailers should try to be more like CPUsolutions. I am very impressed. 5*'s"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall web site
Speed of web site
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Web site being easy to use
5/5
2004-03-04
"Great price, great machine. Shipped quickly, arrived in excellent shape. We will definitely be purchasing more units from this seller!"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Delivering products damage free
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Speed of web site
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Web site being easy to use
5/5
2004-02-20
"Have been a "walk-up" customer of CPU Solutions for some time now. Since I found their store front was close to me, I haven't bought any computer supplies anywhere else. I highly recommend calling and chatting with the sales team. I had some questions about LINUX info online and one of their tech's emailed me a few days later to point me in the right direction. Once again, I'm very impressed with this business and will continue to shop with them."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Overall technical support
Being easy to reach
Being trustworthy
Being knowledgeable
Resolving problems
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Customer service being trustworthy
Customer service resolving problems
Customer service making decisions on their own
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2004-01-31
"I've been a customer since 2000, have bought 2 systems with them. My first system is still running and going to my Daughter. I just purchased a Athlon 64 Barbones. Just time to upgrade. The prices are good, the items are well packed... Even recommended this company to my Father who bought a system."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being knowledgeable
Customer service being easy to reach
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
5/5
2003-11-26
"I ordered a motherboard/cpu bundle for a great price direct from their website. Shipping was reasonable and the package arrived on time.
The items ordered were packed very nicely using styrofoam peanuts and an invoice was included inside the box.
I was able to get the computer up and running within a few hours of receiving the package.
I am very satisfied with Cpu Solutions and would order from them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
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About CPU Solutions
SINCE 1997, we have specialized in custom-built computers for businesses, enthusiast and home users. We offer a wide selection of custom configuration options for work or gaming PCs, components, gaming CPUs, as well as pre-designed systems. If you require customization beyond what is available on our site, we will be happy to send you an individualized custom quote that meets your needs. Please feel free to contact us via phone at 800-474-4278, via email or chat during business hours for more info on custom computers.
Retailer Information
Address:
2109 Eagle DR Middleton, WI 53562
Contact:
9AM-5PM Mon-Fri
800-474-4278
support@cpusolutions.com
CPU Solutions
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Category Rank
CPU Solutions is ranked #165 in computers & electronics
CPU Solutions is ranked #39 in computer hardware
