ResellerRatings
preloader
Childtime - 13881 North Prospect Avenue
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
5 / 5 (3 reviews) average score over the past
5
100.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 3
Neutral: 0
Negative: 0
This merchant had 100% positive reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
5/5
2024-12-06
"I have been with this school since 2018. I have seen the ups and downs. I loved Kristina Atler but it has not been the same since it's her. I was not a fan of Andrea or Derek. Now that Aimee is in charge - I love it!"
Helpful
Cool
Delete Review
Share

5/5
2024-11-27
"We love Ms. Aimee as the Director and Ms. Liz as the AD. This is the dream team the school deserves and it finally happened. A few bumps to get there but this duo will make the school #1 again."
Helpful
Cool
Delete Review
Share

5/5
2024-11-21
"When we first joined, the plan was for my son to be enrolled to the school just until a different school had an opening. The other school called to let us know about the opening and we decided to decline because we are happy with the school he is in now. We all love the staff and his teachers."
Helpful
Cool
Delete Review
Share

5/5
2024-09-21
"In the beginning it was a little hard and the environment was very different. Not a lot of interaction with the director and when I would go with concerns it always seemed like he came up with excuses. Now I feel so comfortable talking to the director and she makes it so easy to tell her my concerns and I know she’s listening. So i appreciate her so much for always hearing me out when something is going on with my son."
Helpful
Cool
Delete Review
Share

5/5
2024-09-20
Refreshing new start !
"Ms. Aimee has been nothing but AMAZING ! The school is thriving and the teachers seem in better spirits ! It feels good to know that I’m leaving my son knowing he’s in good hands and that if I have any concerns at all Ms Aimee will help me out and not ignore anything ! I also want to give a big shout out to Ms. Tere and Ms. Roxana for always being so kind and gentle to my son and for helping him and just showing so much love too him! It’s so hard to trust people with your child but honestly I feel at peace knowing my child is in great hands and knowing Ms. Aimee is the director ! Keep thriving"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
Cool
Delete Review
Share

5/5
2024-09-12
Amazing New Director
"Having Ms. Aimee is so reassuring that our kids are well taken care of at this school. The former director drove away so many great teachers and was not pleasant to talk too, but having Aimee now is honestly amazing. Take a tour and I highly encourage to enroll!"

Detailed Ratings

Pricing of products and services
Overall customer service
Helpful
Cool
Delete Review
Share

5/5
2024-08-29
"The school seems to be thriving. Teachers look happier and a lot of families are so nice in making us all feel comfortable to talk to one another. The live stream is a great feature, it’s nice feeling that our child is in good hands."
Helpful
Cool
Delete Review
Share

5/5
2024-08-16
"Being our first experience, it has been good. We are happy with the care the infant teachers have given our daughter. I love the ice stream and having the option to see her when I’m away at work."
Helpful
Cool
Delete Review
Share

4/5
2024-08-01
"Great. I would like the back gate locked so you can exit from there- but can't enter. This would prevent people getting access without signing in. Why have a key code to enter from the main gate at all if you're just going to allow any one at any time to enter from the other gate?"
Helpful
Cool
Delete Review
Share

1/5
2024-07-30
Completely unstable
"This facility keeps switching hands. And in the time that we’ve had our child here it’s gone through multiple management changes and teachers forget about that!! Save yourself the headache and your children’s wellbeing"

Detailed Ratings

Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
Cool
Delete Review
Share

5/5
2024-07-19
"After the former director tried to sink the ship by driving all the great GREAT GREAT teachers away, it's absolutely refreshing to see a strong director like Ms Aimee taking over. She is amazing! My child will be leaving the school soon for public school TK, but the families who are still enrolled are lucky to have this new leadership!"
Helpful
Cool
Delete Review
Share

1/5
2024-07-12
"Started well in 2022 and progressively got worse"
Helpful
Cool
Delete Review
Share

2/5
2024-06-29
"Avoid. Avoid. Avoid. Go literally anywhere else."
Helpful
Cool
Delete Review
Share

2/5
2024-06-04
"Kristina was amazing, Andrea was ok, but Derek has been disappointing. This school needs more mature management before I can truthfully recommend new parents to enroll their children here. The loss of our community has been heartbreaking to see."
Helpful
Cool
Delete Review
Share

4/5
2023-11-07
"We starting back in 2018 and we would definitely call that the hey-day of the center. There have been a lot of changes and things went a little downhill for a bit but they are getting better. The communication is getting better. But I still think more can be done. We (and other parents) feel like there is not that family feeling at the center anymore. The teachers are fantastic and we have no complaints about them. But the overall feel is not the same. And it all starts at the top. If you want real answers, you have a townhall and have a group of parents be completely honest and gather feedback. We all talk about it already when all the parents hang out. You would know exactly what everyone would like to see, versus online surveys."
Helpful
Cool
Delete Review
Share

1 - 15 of 107 reviews

About Childtime - 13881 North Prospect Avenue

Visit our childtime center in santa ana, ca at 13881 north prospect avenue for quality child care and early learning programs for infants through school-aged children.

Retailer Information

Contact:
6:30 AM - 6:00 PM
1-714-544-6820
0201@childtime.com

Childtime - 13881 North Prospect Avenue

visit the website

Share Childtime - 13881 North Prospect Avenue's Store Rating

0%

Reply Back Rate

This retailer does not reply back to reviews.

Collection Status

This company does not currently solicit reviews