Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I bought a canvas for a friend for her Valentines gift. She loved it, and to make things better, it arrived on the 14th. I might have to get me one soon. Thanks and blessings to all who had a hand in everything involved. We both appreciate it!!!!"
"Bought 2 canvases at close 200$ 10 days later I message and one canvas magically gets a reasy to ship not actually shipped just ready but no answer about the other one . Sent another message no reply no canvases . Still no canvases at my house still no real communication seems like a scam until I hear or see something ."
"It took me dozens of phone calls (I still never got ahold of a real person over the phone), multiple emails, and over a month to get confirmation a $500 package I ordered was finally on its way. I still haven’t yet received it a month later. I’ve never dealt with such horrible customer service in my life. This company is a joke in my opinion."
"I ordered a 16x12 and a 24 x 18. The 16 x 12 looked amazing. The colors were radiant and looked even better than the online images. The 24 x 18 had bland colors and looked very pixelated. I would recommend to not go higher than 16x12 to receive the best quality."
"Ordered a canvas for my son’s birthday. Website when ordering said 3-5days delivery. Then the order confirmation stated it was 5-7 business days to process…and then ship…. When I emailed customer service I was thanked for my patience and understanding. I didn’t have any because the shipping times kept changing. That rep then told me it would be 7-10 business days to process….this was an instock and non custom canvas…
I will never order from canvas freaks again. As the incorrect information provided meant my son didn’t get his birthday gift on his birthday"
"I ordered 3 pieces of Wall Art & I got the wrong item in my shipment. I got 2 “The Prince God Warrior” when I ordered only 1 and the “Ultimate God Warrior” that I ordered never showed up. Kinda ruined our Christmas present"
"The product once recited is beautiful. However I received much later than their website said and I had to chase them down to get delivery info. However once I communicated with them, they did keep me updated. The product is beautiful."
"Local usps charged extra shipping like 13$, after paying they told me to contact the website because the amount CanvasFreaks charged me for shipping was incorrect or they shipped it in the wrong size so basically I had to pay the difference"