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Cards Direct
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
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This merchant has not had any reviews over the last Six Months
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4/5
2021-03-10
Cardsdirect
"My materials arrived earlier thanks to Cardsdirec. The cards were of exceptional quality, and they use a delivering carrier, that was easy to work with."
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4/5
2021-01-07
Cards Direct
"We offer high-quality greeting cards, gifts, gift packaging, balloons and partyware at direct from the factory prices."
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1/5
2017-11-29
Go with any other company but CardsDirect - terrible product & service
"Our company ordered this combination Thanksgiving/holiday card, with plenty of time to send out to clients before Thanksgiving. We paid CardsDirect the extra fee to print our envelopes with the recipient addresses. They printed the same address (one single address, over and over) on each envelope. This rendered our order useless. We received it and then - although they offered to reprint the envelopes correctly - it was too late by the time they said they could get them here, since it was a combination Thanksgiving/Christmas/New Year's card and they did not overnight or speed up the order. (They got the reprinted envelopes to us a week later, after calling about the messed-up order we received.) The customer service person was nice, but didn't seem to want to fix the issue although CardsDirect made the mistake. (I had the pdf of the mail merge that they made me approve before the order was complete.) So, over the course of two weeks - talking to five different agents or employees at CardsDirect - we finally got a refund on the order...two weeks later. We originally were just going to get a different holiday card from them, but they were so difficult to deal with and inconsistent, that we decided it would be foolish to start a replacement order with CardsDirect. Unfortunately, it made something that should have been enjoyable and easy (ordering holiday cards) into a nightmarish and confrontational scenario. On top of that, the actual printed cards - besides even the messed-up envelopes that we received - looked pretty crappy. The graphic was not really re-sized for the small size card and it looked awkward, half of the cards were cut crookedly, and the crease for the fold was off-center which made it look worse. There were a couple of employees that did try to help us, but their hard work was only because of the employees there that did a terrible job. Overall: horrible service, horrible product and an experience that made me want to write bad reviews all over the internet. Oh well, guess I will order from one of the other hundred or so other online printing companies. Peace out."

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1/5
Updated on: 2017-08-21
SDsd
"SDs sdSDs sd Sd sd sd sd sd ds"

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5/5
2017-08-21
good delivered
"Ava's delivered a beautiful green plant with courteous service. Thank you"
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5/5
2017-03-07
Acheter Playstation network 50 euros gaming console
"The Playstation network card is easy to redeem by simply putting the 12 digit code of the card into your account and the funds are transferred that very second into your wallet. It is possible for you to acheter PlayStation network 50 euros, which you can gift them to your kids or friends during some special occasion. For the people that are game lovers this can be the best gift. They come in denominations of 20euros and 50 euros. Check this site https://www.press-start.com/fr/602-acheter-cle-ps4-carte-playstation-network-50e-france/"

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2/5
2016-12-21
"Last year, some of the cards were missing the words inside (in blanc). This year, some of the envelops were stained."

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5/5
2016-08-02
"The order arrived on time and cards will work great.....Will definitely be back when ready to reorder!"
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5/5
2016-07-29
"The ordering experience was easy and quick, and we were pleased with the finished product. This is the second year we have used CardsDirect, and I would anticipate we will be back next year for our company holiday card."
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5/5
2016-07-29
Quality & Dependability
"Working with Cards Direct has been great. Exceeded our expectations in quality, shipping, and price. Not many businesses have earned that type of praise. It makes my job so much easier that I know I can depend on Cards Direct for my needs on my terms."
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4/5
2016-07-28
Excellent customer service.
"Make sure that you inspect the cards when they arrive. One set of anniversary cards had the "occasion" split onto 2 lines with no hyphen. My order was also missing one set of birthday cards. I called customer service and they agreed to take the anniversary cards back and to send out the birthday cards that I was missing. They were very helpful."
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5/5
2016-07-27
Birthday Bling
"The card is snazzy! Love the glitz that goes from front of the outside onto the backside. Ordering was easy, delivry swift, and the product sensational. Thank you."
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5/5
2016-07-26
Excellent birthday cards
"Really was nice to receive the cards and liked the design and quality of the cards as well"
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5/5
2016-07-26
"Exactly as described... Very fast shipping"
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5/5
2016-07-25
Cards a hit!
"Wanted a card to send to remote employees - this one fit the bill! Just the right amount of professionalism and fun, formality and casualness. Thanks!"
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About Cards Direct

Shop greeting cards for all occasions for your home and business. personalize by adding a company logo, a photo, or your signatures for free

Retailer Information

Contact:
Mon - Thurs (7am - 5:30pm CST)Fri (7am - 5:30pm CST)
866-700-5030
support@CardsDirect.com

Cards Direct

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Cards Direct is ranked #24 in shopping

Cards Direct is ranked #2 in gifts & special event items