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4/5
2016-01-26
Will Order!
"Took a little while for cards to arrive, but very high quality. Easy website to navigate too."
5/5
2016-01-26
"Order was delivered quickly. Product was as expected. Overall, great experience."
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5/5
2016-01-26
EXCELLENT SERVICE
"We place 3 different orders for cards, and received everyone of them super fast!
Cards are very high quality. I highly recommend!"
5/5
2016-01-25
Fast and Easy
"I wanted a more professional looking "thank you" card to send to my business partners so I decided to go with Cards Direct. Ordering online was simple and the order was delivered to my office by within a week! Couldn't be happier with the product."
3/5
2016-01-25
"Too much money for product received. "Nothing special" was way too expensive."
5/5
2016-01-25
Thank you.
"We appreciate the quick and accurate service of our order. It is great to have a company that you can depend on, especially when a quick turnaround on our order was needed. Thank you again for your outstanding and reliable services. Have a wonderful day.
Sharon Berger
Member Services Manager
Texas Association of Business"
5/5
2016-01-24
Great Design!
"Absolutely love the design and I will definitely purchase cards from Cards Direct again!"
5/5
2016-01-24
Stunning and Beautiful!!!
"The Christmas cards I ordered were absolutely beautiful and exactly as I had hoped they would be. Design was easy and shipping was speedy! I will be back for sure!"
5/5
2016-01-24
Very happy with my order, which is why I use them every year
"I was very happy with the selection available, the ease of completing my order online, the timeliness of shipping my order, the accuracy of the order, the quality of the product and the price at Cards Direct. I keep ordering our firm's holiday cards from Cards Direct because they keep doing a great job."
5/5
2016-01-24
Great first time experience
"We ordered these cards for next holiday season& couldn't be more pleased. They came perfect& prompt and will be ready for sending out early!"
5/5
2016-01-23
New Years
"We ordered New Year's cards to send to our past client and were very happy with the overall experience."
5/5
2016-01-22
Never less than expected!
"Received our personalized cards to send to clients for New Years, and they are perfect. Can't wait for them to get it and be wowed by the professional look and quality of what we selected."
1/5
2016-01-21
CD processed order too late to meet very expensive "next day" delivery date they sold me
"I ordered a simple "Happy New Year" photo postcard that Cards Direct featured. The postcards were about $100 and while checking out the shipping options Cards Direct showed in the cart included free standard shipping, ~$30 for 2nd day air to arrive Monday, and ~$50 for next day air to arrive Friday 1/8.
Friday 1/8 delivery sealed the deal. It was worth a 50% upcharge to me to get them by Friday because then we could address and mail by Monday 1/11. I knew we wouldn't have time the following week to address them, so Monday delivery would mean another week's delay in mailing. We already were a week late sending the cards out. If "next day" said it'd arrive Monday 1/11, I would have taken "free shipping" because we'd still have them by the following weekend and it was worth nothing to us to have them any sooner that week.
But despite that "by Friday" date on the website shipping options page, Cards Direct failed to process the order on Thursday in time to meet that 1/8 delivery date. They didn't process it and ship until Friday, but still sent it "next day air" and charged me $50 for it - but it was too late to make Friday delivery so "next day" was 3 days later. Not worth $50 (or even $1).
As soon as I received their shipment notification with a "Monday" expected delivery, I emailed Cards Direct customer service and called them too and left a message. THEY NEVER REPLIED - not by email, not by phone. They dropped the ball on processing, so they should refund me the $50 "express" shipping cost. I got the cards Monday and they sat in our inbox until the following weekend, by which time we would have received them via "free" standard shipping. I'm extremely dissatisfied.
I contacted them twice to give them a chance to make this right. They ignored both contacts. I liked Cards Direct and used them many times, but this horrible customer service is completely unacceptable. I won't be using Cards Direct again. Years ago they were unique - not any more. I can get customized, printed greeting and photo cards from a dozen other websites at similar prices. I'll be posting this on every review website I can find.
So skip Cards Direct, and instead try their competitors: like shutterfly.com , dazzle.com , snapfish.com , overnight prints.com , cardstore.com , tinyprints.com , cardstore.com (American Greetings' site) , the list goes on and on."
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About Cards Direct
Shop greeting cards for all occasions for your home and business. personalize by adding a company logo, a photo, or your signatures for free
Retailer Information
Contact:
Mon - Thurs (7am - 5:30pm CST)Fri (7am - 5:30pm CST)
866-700-5030
support@CardsDirect.com
Cards Direct
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Cards Direct is ranked #25 in shopping
Cards Direct is ranked #3 in gifts & special event items
