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5/5
Updated on: 2022-11-11
WOW what a company!
"These guys got my product to me in one day with free shipping. They emailed me every step of the way which was extremely helpful. AND did I mention NO ONE has any stock due to shortages and they were the best price around. Definitely my go to right now! Way to go CompSource!"
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1/5
2021-12-23
Customer service is horrible
"As a small business you would not know it. They treat you as a big business would. Jordan the sales manager obliviously could not be bothered to stay an extra few minutes but sent an email on his way out the door saying my order was declined and they are now closed and will be out of the office until Monday. As a small business owner myself I would have picked up the phone and called the customer to try and save the order. Not only did CompSource lose this order but they lost a customer!"
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1/5
2020-10-08
A Load of Hot Air
"They debited my account more than 2 weeks ago for a thing that they - after 2 reminders - say it doesn't exist."
5/5
2019-04-23
A few extra days to save hundreds
"Ordered a Microsoft Surface Laptop (first gen) at a great price. Took 9 days to deliver from OH to WA (Sat to the following Mon), but the item arrived in perfect shape and as expected. If I had ordered on a weekday, it would have taken 7 days, but overall I am very happy with my purchase. I admit, I was a little skeptical at the very low price at first, but it's exactly what I ordered. Saved hundreds of dollars for just waiting a few more days.
Customer service was also great! My Visa card triggered a fraud detection, but their Sales manager emailed me and it was resolved within an hour. They just had to retry the transaction after acknowledged it."
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5/5
2018-12-04
Good assistance
"Very good assistance, certainly I will continue doing business with them."
2/5
2018-11-07
Only order if you are extremely patient
"I ordered an item from them on 10/5 with an expected delivery date of 10/19. After a week they updated the delivery date to 11/1, so I contacted them to complain about the delay. Their answer was to blame their supplier. I informed them that their supplier was delivering to other retailers, so CompSource should be contacting the supplier on their own customers' behalf to complain so that CompSource can get compensation for breach of contract and properly make amends to their own customers. However, during this exchange CompSource AGAIN updated their expected delivery date, this time delaying my order for a full month to 11/30. These repeated delays are while other retailers around the world continued to ship out the exact same product and SKU that CompSource was unable to provide, albeit at a higher asking price than CompSource. By 11/5, a full month after my original order date, I gave up on them and cancelled my order to pay someone a higher price to actually get my order."
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1/5
2018-09-22
WORST CUSTOMER SERVICE EVER!!!
"Worst customer service I have ever experienced. After allowing me to oreder the items I selected and was send confirmation and shpping PO I was told my order was cancelled. Then I was told lie after lie about why they could not fulfill my order, even have emails from President with lies about discontiued items but manufacturerer confirmed item not discountinued. Bad experience and customer service"
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5/5
Updated on: 2018-03-13
Handled the issue
"took a while to get the issue resolved but understood with delays from manufacturer. Thank you,"
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5/5
2018-03-10
Kudos
"Beat Bezos' joint in time and price!"
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5/5
2018-03-09
What an AWESOME online experience!!
"GREAT PRICE! GREAT SERVICE! GREAT COMMUNICATION! FAST SHIPPING!
I was totally impressed with the level of customer service I received at CompSource! They quickly answered all of my questions and processed my order right away. The shipping cost was reasonable and mostly paid for with a $5 promo code. The phone I bought was priced well. They kept me up to date with the shipping status and I received it in just a few days.
CompSource is now one of my favorite online sellers!! Thank you team CompSource!"
5/5
2018-01-18
Good service
"Best price I could find for a new unit."
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5/5
2018-01-16
On time and received monitor as advertised
"Great online retailer. Definetly would buy ftom them again."
5/5
2017-11-22
Very professional
"Easy to order and customer support seems to be attentive."
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5/5
2017-09-30
Excellent Service
"Online ordering was fast, easy and simple. Items arrived quickly and in great shape."
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5/5
2017-08-10
Awesome!
"Great job! Quick and flawless"
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1 - 15 of 440 reviews
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Retailer Information
Contact:
8:30am-6:00pm Mon-Fri
216-566-7767
800-413-7361
rma@compsource.com
CompSource / c-source.com / csource.com
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CompSource / c-source.com / csource.com is ranked #199 in computers & electronics
