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5 / 5 (1 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months
Six Months
Positive: 1
Neutral: 0
Negative: 0
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5/5
2007-12-14
"Computer Geek's Tech support is outstanding. They have handled all the issues I have had splendidly. Very happy with all aspects of service."
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4/5
2007-12-13
"Placed an online order, called about 30 minutes later to cancel the order. Was told no problem a manager would cancel the order but they cannot send a confirmation. Next I received an email stating the order was shipped. I was subsequently contacted by the customer service manager who made everything right by sending a prepaid label to send the item back free and issued a credit for the full amount of the purchase back to my CC."
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5/5
2007-12-08
"Site is easy to use. Prices are comparable to stores. Shipping is relatively low and items arrive very quickly."
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3/5
2007-12-06
"The unit I purchased was defective. I called them today and they promised a new one immediately. I'll wait and see."
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5/5
2007-12-05
"I have shopped at Geeks.com and have recieved everything I ordered in tact and working condition. Their shipping is really fast, and they reply to emails just as fast. I have bought headphones, video card and motherboard from them. Although I still haven't gotten the motherboard and vid vard to show video output(no BIOS, nothing on monitor, big enough psu and plenty of ram), I will continue to do business with them. Keep up the good work Geeks!"
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4/5
2007-11-30
"I have made a number of purchaceds and their prices are very good however I have to return a number of products more than one time which costs me a lot of money on postage. They have always been good about returns. It is just expensive to do it."
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5/5
2007-11-30
"I have ordered several times from the Geeks. On all orders the prices are great, the site easy to navigate, the shipments prompt. I have had two defective products, including a bluetooth headset on my most recent purchase. On both occasions, the RMA process has been fast and courteous. When even the bad experiences are good, what else is there to say?"
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5/5
2007-11-28
"An excellent experience. An item with a one year warranty from Geeks failed after 2 months, I called , explained, and with no questions asked replacement was on the way. Granted it was a $5.99 card reader but still no problem with cutomer service. Thank you Geeks.com"
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4/5
2007-11-26
"Speedy ship - everything was once again perfect! I will continue to do business with geeks.com for my electronics and computer purchases."
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5/5
2007-11-22
"The camera I ordered was as advertised but far to complicated for a newbee like my wife to digital cameras . I called customer service, explained my problem, and requested to return or exchange it for another. A return call from Eric within 10 minutes with a RMA and waived 15% return fee plus being told to keep the bonus gifts made me very happy. My credit card was credited in less than 5 days after they received my return. I couldn't be happier and am ordering a more appropriate camera for my wife today!"
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5/5
2007-11-21
"This it's so coll geeks.com
are the best i purchased
a PC-CHIPS MOTHERNBORD AND MORE STUFF
i bye everything at geeks.com it's so cheep
and the shipping it's the best all the time when i get something deliver t the driver knocks on the door before living it on my front door and all my friend's shop at geeks.com their all come too my house and there saying waooo where did you get the and i say at geeks.com and there using my pc too order stuff and it's so cool i have made more then 5 orders this month and more and iam allways on the pc locking the site at geeks.com"
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5/5
2007-11-19
"geeks.com has great deals and this is the third time i am buying from them. so far i have no complaints."
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5/5
2007-11-15
"I have been a customer of Computer Geeks for several years. I have enjoyed the great savings and products they offer. Recently, I received a defective product. I contacted support and they issued an incident number. I waited several days without hearing from them again. I tried calling the returns line but only received the answering service saying they were closed (even when it was their normal business hours) and it said to leave a detailed message but it disconected at that point every time so I could not leave a message. Finally, I called their other number listed on the site and was directed to returns that way. When I finally did speak to a representitive, she was very nice and took care of my issue immediately to my complete satisfaction. This is the first time I have ever had to contact them about a defective product. I am very happy that it has all worked out nicely and I will receive a replacement tomorrow."
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5/5
2007-11-14
"There was a minor problem with one of the items received on my most recent order. I contacted the support email address and Support Technician (Adam F.) promptly resolved the issue.
Their customer service is excellent and they have earned my continued business. I will recommend the company to all my associates."
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5/5
2007-11-13
"We've been your customer since September of 2003 and appreciate your prompt shipments. The MB on this order had a splash showing property of a major retailer. The order including a CPU, heat sink & fan. We ordered a mounting bracket from another vendor because it wasn't revealed the MB didn't have one. A credit memo was issued because a compatible MB wasn't available. Explained now we have CPU, etc. that needs a MB to Fabian who had been helping us with this. Somehow he found a compatible MB, yeah! Would like to express appreciate of Fabian O for his assistance in resolving the RMA associated with this order."
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Retailer Information
Contact:
Mon - Thurs 8:00am - 5:00pm PST
(760) 726-7700
james@geeks.com
Geeks.com / Computer Geeks.com
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Geeks.com / Computer Geeks.com is ranked #78 in shopping
