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4.68 / 5 (157 reviews) average score over the past This merchant had 91.72% positive reviews over the last Six Months
Six Months
Positive: 144
Neutral: 6
Negative: 7
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5/5
2024-11-06
Very Pleased
"So far, so good. first time using them,"
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4/5
2024-11-06
Quicky
"Not easy to get through ordering however the price was totallybawesome"
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supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024Thank you for your feedback! We're glad you were happy with the price. We’ll work on improving the ordering process to make it easier for you next time. Appreciate your support!
5/5
2024-11-05
GOOD
"EASY TO BUT CHECKING OUT IS HARD"
supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024Thank you for your feedback! We're glad to hear your purchase experience was good. We’ll work on making the checkout process easier and more seamless. We appreciate your input!
3/5
2024-11-05
3 packages, not good packed. the hubs no need to go separate, the blades better protected.
"3 packages, not good packed. the hubs no need to go separate, the blades better protected."
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supportcontrolscentral from Controls Central has responded
Posted Nov-15-2024Thank you for your feedback. We apologize for the packaging issues and appreciate your suggestions. We will advise our manufacturers to improve how the hubs are packed together and ensure better protection for the blades. Your input is valuable in helping us improve, and we hope to serve you better in the future.
5/5
2024-11-05
Helpful and Friendly
"Spoke to staff about item on backorder. They found a sub with a new part number. Thanks!"
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supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024Thank you for your feedback! We're glad our team could help find a suitable substitute for your backordered item. We appreciate your patience and look forward to serving you again at Controls Central!
5/5
2024-11-04
Top rate customer service
"Ann Marie was very knowledgeable and helpful went above and beyond!
Falcon Mechanical says thank you."
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supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024Thank you for your kind words! We're thrilled to hear Ann Marie provided excellent service. We truly appreciate Falcon Mechanical's business and look forward to helping you again in the future!
5/5
2024-11-02
Good job
"Service was great, I was given the attention needed to complete my order!"
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supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024Thank you for your review! We're glad to hear you received the attention you needed to complete your order. We appreciate your business and look forward to assisting you again!
5/5
2024-10-31
Easy Purchase
"I ended up finding Controls Center via Google. They had the best price on what I was looking for. The order process was simple, quick and efficient. They let me know when my item was shipping and I received it quickly."
supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024Thank you for your feedback! We're glad you found us and had an easy, efficient experience. We strive to offer great prices and fast shipping, and we're happy to hear it worked out well for you. Looking forward to serving you again Controls Central!
5/5
2024-10-30
JESSICA WAS VERY HELPFUL PROVIDD EXCELLENT SERVICE
"SUPPORT TEAM AN EXCELLENT SERVICE"
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supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024Thank you for your great feedback! We're thrilled to hear Jessica and our support team provided excellent service. We truly appreciate your business and look forward to assisting you again in the future!
4/5
2024-10-28
"Got what I need. Website was lagging or something. Had some problems. Just hoping order gets delivered."
supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024Thank you for your feedback! We're sorry to hear about the website issues. We’ll make sure your order gets delivered as expected. If you have any concerns, feel free to reach out to us at support@controlscentral.com!
5/5
2024-10-28
First time order
"I found it easy and convenient to place an online order."
supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024Thank you for your feedback! We're glad to hear that your first order was easy and convenient. We look forward to serving you again soon!
1/5
2024-10-27
High priced and expensive shipping
"Shipping it too expensive for a plastic inducer fan. Website works poorly and is slow"
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supportcontrolscentral from Controls Central has responded
Posted Nov-15-2024Thank you for your feedback. We strive to keep our shipping rates as competitive as possible and appreciate your input. We understand your concerns about shipping costs and are continuously working to find ways to improve pricing. We're also aware of the issues with our website’s performance and are actively addressing them to provide a smoother experience. We apologize for any inconvenience and hope to have the opportunity to serve you better in the future.
5/5
2024-10-27
Excellent customer service
"Had an unexpected hiccup involving shipping of a motor that I purchased.
Jessica at Controls Central found out about the shipping problem I was experiencing and stepped in to solve it. She cleared up the problem and got my motor shipped to me quickly.
It is a pleasure dealing with a company whose employees demonstrate such professionalism and dedication to customer service.
I’ll certainly be a return customer at Controls Central the next time I need a part."
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supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024Thank you for your kind words! We're so glad Jessica could help resolve the shipping issue and ensure your motor arrived quickly. We pride ourselves on great customer service and appreciate your recognition. We look forward to serving you again in the future!
5/5
2024-10-27
Excellent
"Purchased what needed for proper repairs heating"
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supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024Thank you for your review! We're glad we could help you find the right parts for your heating repairs. Feel free to reach out if you need anything else!
5/5
2024-10-24
Excellent shipping. They shipped me the part twice. :)
"Simply amazing. I was awarded a extra fan motor the following day I recived my first one. First one worked like a charm. I guess it’s a incase the first didn’t work. Not sure."
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supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024Thank you for choosing Controls Central! We're glad to hear we had the part you needed and that you're satisfied. We look forward to serving you again!
166 - 180 of 3862 reviews
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About Controls Central
ControlsCentral.com is the largest online HVAC/R controls store in the world. The website has more than 2.7 million HVAC/R controls parts in stock, and offers products from leading manufacturers including Honeywell, Siemens, Johnson Controls, and Belimo. More than 600 manufacturers’ products are available from the company’s network of authorized distributors. Same day shipment is supported by 130 stocking warehouses throughout the United States.
Retailer Information
Contact:
Support: M-F 9 A.M. - 6 P.M. CST
714-529-6900
1-877-482-2236
support@controlscentral.com
Controls Central
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Category Rank
Controls Central is ranked #46 in home & garden
Controls Central is ranked #4 in hvac & climate control
supportcontrolscentral from Controls Central has responded
Posted Nov-12-2024