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Cycle Gear, Pensacola, FL
Cycle Gear, Pensacola, FL Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
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This merchant has not had any reviews over the last Six Months
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5/5
2020-04-26
Quick and Professional tire mounting.
"I took both of my tire to Cycle Gear in Pensacola for mounting on different days. Both times they quickly performed the tire change and were very professional doing it."

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5/5
2020-04-23
A+++
"Great product and great service"

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5/5
2020-04-22
Great service and great products
"The staff helped me find everything I needed and even took the time to help me troubleshoot some issues to fine tune my bike."

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5/5
2020-04-05
Great
"Cycle gear has been very helpful"

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5/5
2020-04-05
Great support - great pricing - great workers!
"Thank you - I'll be back!"

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5/5
Updated on: 2020-04-03
Very satisfied customer.
"Great price, service and products."

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5/5
2020-03-24
Great job
"They put in my mom's a/c. The guys were very polite and did a great job installing her unit."

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Verified

5/5
2020-03-09
Great service
"Check out was prompt, staff very helpful."

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3/5
2020-03-05
Low stock
"Didn’t have much, limited selection and were out of stuff. Poorly stocked"

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5/5
2020-02-04
Great help finding the perfect helmet
"They made it super easy! Will be back to get my wife's there"

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5/5
2020-01-18
Gloves
"The helpful staff assisted with finding the gloves that my wife and I were looking to purchase."

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5/5
2020-01-10
Shoei helmet
"Friendly and very helpful staff."
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5/5
2020-01-09
Employees make or break a business.
"I went by to buy a new bike suit and was greeted by Bill and Spring, who continued throughout the visit and made sure that I got exactly what I wanted. They seem to take their jobs seriously and sincerely wants to help the customer. On my next visit I was peered at by some guy who couldn't find the energy to tell me his name or pull his pants up. This may be just a product of my upbringing but I feel presentation is everything. I will continue to go back because I know Bill and Spring are still there and that makes for a great experience no matter what the visit is for. The place deserves five stars because it offers a wide variety of products for every type of riding and the majority of the employees great. I have to be fair and say at least the kid got my replacement pants ordered."

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Verified

5/5
Updated on: 2020-01-06
Bill was awesome !!!
"Very helpful and knowledgeable! I would recommend Cycle Gear Pensacola to family and friends ! A+ in every catagory Great job !!!"

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4/5
Updated on: 2020-01-06
Rear tire stand
"Ibthoightbibwas very fortunate to purchase a rear tire stand. I was wrong. There are different sizes, which I thought I had asked. It was just a few days before Christmas, only 2 employees and it looked as though the male employee wanted Spring to answer the phone when she was trying to assist me. I have a feeling that is why my question wasnt addressed, also the fact she had the front tire one at first telling me it was for the rear. I'll be honest went to get a gift for my sons Honda cbr600rr so I took her word. Unfortinately not a good gift for it isnt wide enough Tax season is upon me so hopefully they will exchange when I get a chance to get there."

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About Cycle Gear, Pensacola, FL

Click for info on curbside pickup available at cycle gear stores & how we re working to ensure a safe shopping experience. Swing by the pensacola cycle gear for expert advice & to try on gear. Shop 100k products with the freedom to shop at home & ship to store or vice versa.

Retailer Information

Address:
5007 North Davis Highway Suite 11 Pensacola, FL US
32503
Contact:
Mon-Thu: 10:00 AM -7:00 PM Fri:10:00 AM-8:00 PM Sat:9:00 AM-6:00 PM Sun:10:00 AM-5:00 PM
(850) 208-3344

Cycle Gear, Pensacola, FL

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Category Rank

Cycle Gear, Pensacola, FL is ranked #35 in sports

Cycle Gear, Pensacola, FL is ranked #20 in individual sports