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1/5
2012-11-16
"THE WORST CUSTOMER SERVICE, OR SHALL I SAY LACK THEREOF! Ordered this mixer on October 18th. Had a gig on November 10th. Mixer was not sent out until NOVEMBER 15TH! My gig was ruined because of a lack of professionalism on DJDeals.com's side. I'M NEVER PURCHASING ANYTHING FROM THIS WEBSITE AGAIN!"
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5/5
2012-11-08
"GREAT QUICK SERVICE!! BEST PRICES ON THE WEB EVEN BETTER THEN THE BAY!!! THANKS YALL!"
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3/5
2012-11-02
"The only problem I have with your company is there is no phone systems with customer service :( I was told that you have to many orders and that's why your company is a email only! I am not sure if it has changed but the lady told it was because of volume and the amount of orders that come in which I find that very hard to believe. You prices are great and I have done business with you in the past with out any problems I would like to see the phone lines to be open. Anyways, hope you can take a positive out of this email. Thank you!! See Ya, Matt Paul"
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5/5
2012-10-29
"Just ordered my first item from this site, and was impressed by the free shipping, fast processing, and extremely quick customer service. I definitely recommend this site to anyone looking for quality equipment at a great price. 5/5 stars in total."
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1/5
2012-10-15
"I ordered a FOCUSRITE SAFFIRE PRO 24 DSP AUDIO INTERFACE. I still have not received it almost a month later. I contacted the customer support and got a quick response telling me they would look into it. Another week has passed by. No response no audio interface. I wish I had some direction on who I could contact me since I just got robbed for $400."
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5/5
2012-10-12
"I placed an order and selected free shipping assuming it might arrive in a week or 10 days. It was actually at my door in 2 days. I'm impressed."
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1/5
2012-10-04
"By far one of the worst merchants I've ever dealt with. I ordered my light on 9/25/12 paid for and money deducted from my acct. and didn't hear back from the company until today 10 days later October 4th 3:30 PM and then they send me an email telling me that my item shipped! Meanwhile the customer I had it shipped to got the item on October 2. I had no idea that the item had shipped if it weren't for my customer emailing me to thank me. I even emailed asking for a tracking number and received a rude email directing me to a FAQ on their website. Very poor customer service! Will never ever do business with them again!"
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5/5
2012-09-28
"I bought a QuickLok GS-471 7 guitar stand from DJDeals. The price was excellent and I received the stand in less than 5 days using the rush processing option. Very happy with the stand and the vendor!"
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5/5
2012-09-23
"I ordered 2 turntables cases from DJDeals, as they always seem to have something I need to keep the tunes flowing. Shortly after ordering, I was contacted by DJDeals, stating that the manufacturer stated that the product was backordered and I was then given some options by DJDeals. The level of customer service was great, I was kept in the loop and then they shipped them far earlier than I thought they would, making it all better in a matter of days. Great customer service, great products and a great website. thanks!"
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5/5
2012-09-23
"Ordered on Monday and received on Friday. Item was as stated and worked fine when it arrived. Would I use them again? Yes They did me right and in turn I'll be happy to order more. Gave four stars on overall because it was hard to track if item was in route."
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3/5
2012-09-18
"I recently purchased a DJ mixer from DJDeals, and product arrived with no trouble! There are so many bad reviews about DJDeals on this site, I just wanted to let people know I had no trouble. There are a few things to note: (1) Do not order from djdeals if you like to have shipping status or customer service in less than 24 hours. (2) Do not expedite your order, save your $10. This does not appear to decrease the ship time. (3) The website lists that items are "in stock" and ship same day. This was not my experience. (4) Do not pay to request signature. My package arrived without requiring a signature. If the above 4 items do not bother you, and the price is right, sit back and relax, you get what you pay for."
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5/5
2012-09-11
"Recorder arrived fine and was just what I was looking for. Works great!"
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1/5
2012-08-27
"Listen to me... STAY AWAY FROM THIS SCAM SITE! They sent me the wrong product and when I returned it they didn't refund my money after 37 days!! I lost 300 DOLLARS! they don't have phone and the email service takes days to respond. Horrible, horrible service. I will sue them and do anything I can so that people don't get scamed like me.
STAY AWAY!"
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1/5
2012-08-17
"DO NOT PURCHASE FROM DJDEALS.COM.....PERIOD!!!!!!...I ordered from this company because they are a New England based company in Vermont and figured I would receive the merchandise quicker than a company outside of the New England area. Was I wrong!!!! First, my credit card purchase took 4 days to process and then when I tried to contact customer service to inquire about my order, I was sent an email stating that "The question you have asked is already answered on the help page of our website". You cannot talk to a person on the phone nor can you get them to respond to your personal concerns. And now that my money has cleared and the item is shipped, I find out that the shipment is coming from a warehouse in California. The total time from placing the order to receiving the merchandise is in excess of 12 days. This is the one and only order that DJDeals will ever receive from me. Poor transaction, poor customer service and poor communications. Do yourself a favor and shop elsewhere!!!!
ljc"
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1/5
2012-07-30
"Oh my Gosh!! I ordered 3 lights from them...paid for the rush processing got one light and it is the end of the month..have not received other lights or refund!! The only way to contact is by email..they respond quick but do not do what they say... one email said I would have a tracking number for the lights that day...well next week had to email again...they said we will have you a tracking number today or refund... one week later...nothing!!ok its been a month now and I still DO NOT have my money refunded or the lights. They dont have a phone so everything is done by email and she may answer that day or it may take 2 days...NEVER AGAIN!!!"
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About DJDeals.com
The dj equipment, dj lighting & pro audio store of choice for the worlds top dj's & producers since 2001. free shipping guaranteed lowest prices
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DJDeals.com
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DJDeals.com is ranked #43 in arts & entertainment
DJDeals.com is ranked #6 in music & audio
