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DecorPrice
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
-- / 5 (0 reviews) average score over the past
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This merchant has not had any reviews over the last Six Months
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5/5
2021-12-13
Great customer service!
"Thorough followup and happy with the products."
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5/5
2021-11-29
Good customer service
"Good customer service when at call, chat or email. thanks Vallen."
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5/5
2021-11-24
Easy to work with - Product as expected
"Decor Price was easy to work with. Product was packaged safely and securely and met expectations. Would use again."
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5/5
Updated on: 2021-11-17
My husband and I had trouble deciding on pendant lights for our new construction house and these were the perfect choice. They are the same.
"We have ordered a ceiling fan also that was brand name &a bout $300 less than all other sites. Extremely pleased & would highly recommend!!! The only downside is return shipping but even with that the cost evens out."
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1/5
2021-11-13
Run far away from this vendor!
"I should have paid more attention to earlier reviews. Ordered item, they sent the incorrect item, after 30 plus emails, they are refusing a refund. I notified them and sent back the wrong item within 2 days of receipt. Absolutely ridiculously bad customer service. BUYER BEWARE!!"
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5/5
2021-09-25
Timely Delivery, Product Exactly As Advertised
"Purchased a large Hunter ceiling fan, competitive price, shipped and delivered without delay, product exactly as advertised...Thank You!!"
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5/5
2021-09-20
Fredrick Raymond Reverie 12 light chandelier
"Decor Price had the best price for the chandelier that we wanted. It was received in a very timely manner. Some of the crystals were broken when we received the fixture but Max in customer service/sales had our replacements sent from the manufacturer within a day. We couldn’t be happier with our purchase and will be using Decor Price for other items. Thank you!"
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1/5
Updated on: 2021-09-07
Never Again
"I ordered a ceiling fan and it arrived missing parts, scratched and clearly in used condition. I've been getting the run around for days about a refund because they refuse to pay the $65 dollar shipping charge for me to return their used, defective fan. Unbelievable. Save your money and shop elsewhere"
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1/5
2021-08-17
Terrible; they don't even deserve 1 star!
"I need to return a fan and have called 3 times to receive the initiation of information to begin the return. Everytime I call, someone picks up in a loud environment who is curt and barely speaks English. I then go through my whole story again. They tell me that someone will send info over via email, and several days go by and I do this again. TERRIBLE customer service."
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5/5
2021-08-15
Missing part was sent quickly
"I ordered sconces and one of the glass shades was missing, however I contacted the company and they fed-exd it immediately. Great service!"
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5/5
Updated on: 2021-07-29
Excellent Customer Service and Genuine People with genuine products.
"Recently I purchased few wall sconces, Chandeliers and Toilet from them and they arrived in a timely fashion without any scratch on it. The guy over the phone was very helpful and provided all information before I could make my purchase. I gifted wall sconces to one of my friends in overseas and they are amazed with the style and quality. Decorprice Rocks!!!"

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1/5
2021-07-12
Terrible!
"We received a ceiling fan that doesn't work and they ask us to send it back in our dime and now we can't dispute the charges because it's just outside of the timeline, horrible!"
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5/5
2021-07-10
Excellent Service
"I ordered fans for my home about two months ago. They have been on back order. Anxious to know when they were to ship, I contacted ****@****. I immediately received a response from Max the Manager - Customer service and Sales expert, Designer Lighting and Fan. Every time I followed up with Max, he immediately checked on my order and kept me up to date. He was always available and very responsive. Customer Service is very important to me when ordering a product."
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1/5
Updated on: 2021-06-17
Never got my guaranteed refund. Liars.
"Total scam. No refund for returns ."
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5/5
2021-05-25
Fast & Cheap
"Best price around and quickly delivered. Thanks!"
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About DecorPrice

Decorprice is google trusted store offering lowest prices for all your home decor fixtures. Decorprice offers low price guarantee, free fast shipping and no tax. Trade pricing for interior designers and contractors.

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DecorPrice is ranked #113 in home & garden

DecorPrice is ranked #5 in home & interior decor