DiggyPOD

Business & Industrial • Printing & Publishing

3,697 reviews

4.68 / 5

How we calculate this Score

Compare Seller

4.84 / 5 (81 reviews) average score over the past

90.1 %

7.4 %

0.0 %

1.2 %

This merchant had 97.53% positive reviews over the last Six Months

Customer Support Help

Online Order Tracker

Online Ordering

FEDEX Ground

Secure Order Processing

Write a Review

Customer Reviews | Filter Reviews

Customer Service
Payment
Product
Service
Shipping
Technical

zarehadjem

Verified

5/5

2024-12-26

Thank you for great job!!!

"Thank you for your support and great printinting!"

Reviewer3732509061

Verified

5/5

Updated on: 2024-12-25

Book Preparation Experience

"I had a really good experience. Christie was my go-to person and she helped me so much. I’ve shared my books with my family and friends and I’m so happy with my book."

kevin-71149

Verified

5/5

Updated on: 2024-12-25

Great book company

"Aways great communication, fast response on emails. the quality of the print and over all books are great, highly recommend. will be using again in 2025 for my fifth book. Great job, Kevin"

MMOT-2024

Verified

5/5

2024-12-24

First edition

"Excellent quality, very reliable"

Reviewer1749977539

Verified

5/5

2024-12-23

Four Squadrons One Mission

"I was well pleased with the product produced for me by DiggyPod. So were the people who received a copy. You certainly have my recommendation."

Reviewer2998904763

Verified

5/5

2024-12-20

Designer Approved

"As a veteran designer I was impressed with the professional courtesy and prompt attention given to my print project. The quality was great and met my expectations."

Reviewer4143035753

Verified

5/5

2024-12-18

First Print Job

"They were super easy to work with and the advice they gave made the job go very smoothly. The finished product was great. I plan to send them all my print jobs."

Reviewer3893881366

Verified

5/5

2024-12-17

Wonderful experience

"The service was excellent! The tutorial videos were very, very helpful and guided me through the process very well. The pricing was very clear and gave an accurate estimate of the cost. I was graciously alerted to the fact that one of the files I uploaded was the wrong format and I was able to quickly correct it. The finished project looked great and I know my family will so enjoy receiving these books this Christmas."

SMebrate

Verified

5/5

2024-12-17

Highly satisfied

"The speed and quality of work was more than I expected"

Reviewer4182596198

Verified

5/5

2024-12-14

book published

"I was very pleased with everything, great help throughout the process, fast delivery, thanks."

PokkiBoToWanaHeaD

Verified

5/5

Updated on: 2024-12-14

DiggyPOD is the best

"We published a book and were preparing for a large Christmas expo. As first-time book authors we didn't realize it took so long for KDP Amazon to ship out author's copies. We ordered author's copies for the expo as soon as we published but wasn't certain if the order would arrive on time so we looked for quicker back-up options to ensure we had some books at the expo. After some research we determined DiggyPOD was the best option for us. I went through their process of uploading the manuscript and cover, being certain to follow the rules set out prior to submission, as well as use their free service which checks the manuscript and cover before submitting for approval. Our book has a lot of free text and pictures, some of which came very close to or fell outside the lines. I emailed DiggyPOD letting them know that we wanted that and if they rejected the initial submission, we would not have time to print an order so to please allow it if at all possible. They emailed back saying they would due to our request and we ordered right away. DiggyPOD sent emails every time the books moved to a new step in production, all the way up to "they're shipped!". I found those email update touches very helpful in managing my expectations. The books arrived as projected and even better than we expected. The print was perfect, which is saying a lot as the book was black, white, and grayscale. We had learned by then that KDP's proofs were unpredictable - sometimes perfect, sometimes way too light. DiggyPOD printed exactly what we submitted. In the end, the KDP order didn't even make it in time. They stopped the order after two weeks saying they wanted us to update our payment method, which was one week after we were receiving email updates from them saying it was printed and "on its way". Needless to say, we cancelled that KDP order as we didn't need it for the expo any longer. In the end, our decision to do back-up printing through DiggyPOD allowed us to have our books available at the expo to show and sell. We are BIG FANS of DiggyPOD and will be using them again in the future!"

Booktoad

Verified

5/5

Updated on: 2024-12-12

Stuck with me.

"I was printing a book for someone else, which requires communication from me to this person. They decided to do some extra editing, then was stuck for a month…. All told it took over a year to bring the book to print. Doggy Pod stuck with us in the process."

Reviewer3255862299

Verified

5/5

Updated on: 2024-12-11

Silvertip - Windauer

"My experiences with Diggy POD have been excellent and I highly recommend them. Their employees are outstanding in all they do, and their products are worthy of my highest compliments, but at every delivery of books by Fed Ex, there has been damage to the shipping boxes that resulted in damage to multiple books in some or many of the boxes. That is not the fault of Diggy POD, and, at each time, they have replaced the damaged books in short order. But the amount of damage requires me to photograph representative damage and to examine each book for an accurate claim to the insurance company representing Fed EX. My orders have been for 200 to 500 books each time, and the damage requires several hours of my time at each delivery, which is time wasted for me. Then there is the wasted time and materials for Diggy Pod while they deal with my claim. Perhaps distance is a factor because Diggy POD is located in Michigan, and I am located in Northwest Montana, but care in handling by Fed EX would solve the problem, however, they do not seem to care."