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Digital Storm
Digital Storm Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
5 / 5 (60 reviews) average score over the past
5
100.0 %
4
0.0 %
3
0.0 %
2
0.0 %
1
0.0 %
Positive: 60
Neutral: 0
Negative: 0
This merchant had 100% positive reviews over the last Six Months
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5/5
2025-01-15
Attention to detail
"Very easy to work with, entire process was easy. From payment to build to delivery the process effortless. Will definitely buy from DS again."

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5/5
2025-01-14
Very Easy Experience With An Incredible PC
"Wow... I can finally play with my friends! I've always been behind with low res settings and I can finally keep up with no issue! Thank you so much. The PC is beautifully crafted and you can tell it was assembled with care and attention to detail!"

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5/5
2025-01-12
From start to finish - excellence
"After so many options of buying a pre-made gaming computer (knowing I used to make them myself), I landed on Digitial Storm. The ability to actually chat with a human and choose exactly what you want was only the beginning. When this MONSTER of a machine arrived you could immediately see they did not skimp on anything cheaply made. Every detail was amazing. They even give you a video on what to do after it arrives step-by-step. 10/10 recommend."

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5/5
2025-01-12
Excellent gaming computer & company!
"Excellent gaming computer & U.S. based company! Couldn’t be happier with my gaming computer! It runs excellently, is built very sturdy, looks great, is very quiet, and handles games great!"

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5/5
2025-01-11
Great Experience
"Ordered on line easy was kept updated as process was going on was packaged well and took about two weeks this is my second in about a year and so far both perform great!"

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5/5
2025-01-05
Best investment in a personal computer
"Really good machines and excellent customer service. After I got my first Digital Storm PC, I told my whole family to get them, even if they didn't do gaming. My first PC lasted 14 years, and other than replacing the graphics card once, it never needed maintenance or upgrades. (It still works, actually, but I decided it was finally time to upgrade!)"

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5/5
2025-01-04
Overall worth the wait
"It did take some time to arrive, however the quality was as promised & if i were to buy another pc they would be a strong candidate."

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5/5
2025-01-01
The computer I always wanted
"I buy computers after many, many years of use (I get everything I can out of them). Now that it was time for a new one, I had my eyes set on Digital Storm. Over the years, I'd focused on them as my potential next purchase due to the sleek form factor and customizability. I couldn't be happier. From the constant email updates during the computer construction, to the sturdy packaging, to the smooth setup, I love using my computer and even just gazing at the awesome hardware. Thank you for everything, Digital Storm. I'm a very happy customer."

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5/5
2024-12-31
Great experience
"The team at digital storm was great. They helped me configure a PC for what I needed, but didn’t try and upsell me or pressure me into upgrades I didn’t need. A great experience and I’m definitely going to be a repeat customer."

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5/5
2024-12-29
Best Computer Ever
"This is by far the best Computer I've ever laid my hands on, additionally they have the best customer service I've ever seen"

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5/5
2024-12-29
Great Tech Support
"When installing Windows 11, I made a mistake configuring Windows and decided to just start over using the supplied “Recovery USB”. After the recovery started, I was asked for a Windows registration code which was not supplied with items delivered. I called Digital Storm and was immediately connected with a technician. The technician walked me through the recovery process in easy-to-understand terms. Would I buy another Digital Storm Desktop? In a heartbeat and I would recommend Digital Storm to anyone without reservation."

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5/5
2024-12-29
Christmas gift to myself in December 2024
"I have a DigitalStorm computer that is 7+ years old that is functioning 100% for the things I use my computer for daily. With Windows 10 about to exit the stage later in 2025 I decided to upgrade to the DigitaStorm Corsa Chassis with the Intel Core i7-14700KF. Placed my order on Nov 29. Got an email, same day, that there was a config issue. Provided recommendations. I emailed them back w/changes. They updated the order on Nov 29. The computer arrived via FedEx on Dec. 24. DigitalStorm is a reliable comp and it was a no brainer to get another computer from them. Thanks DigitalStorm!"

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5/5
2024-12-23
Well-built gaming computer...
"This is the 2nd Gaming desktop I have purchased from Digital Storm. Overall, I am happy with the build quality. The only thing I don't like is when you place an order, you have no earthly idea how long it will take to go through their 7 stages of build before they ship it out to you. They tell you each time it moves to the next stage, but they DON'T tell you how long it will be at that stage. If you crave instant gratification, this process will disappoint you...at least until your computer arrives...then you are happy once again."

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5/5
2024-12-22
Excellent systems, exceptional customer support!
"Excellent systems, exceptional customer support"

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5/5
Updated on: 2024-12-21
Skeptical at first.
"Got on the site, seen prices, freaked a bit... some box pops up and I thought oh god ai helper. Spoke with the person for 20 minutes building my pc. I say my because I bought it on the spot. The questions I had were answered in a way I felt comfortable hearing. Had my pc 2 weeks now and love every time I use it. It's a work horse that has room to improve I don't think I'm using 50% of what this thing can do. I will be buying another digital storm for sure."

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16 - 30 of 3592 reviews

Retailer Information

Contact:
Mon - Fri: 9:00 am - 5:00 pm PST
1-866-81-STORM
management@digitalstormonline.com

Digital Storm

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Category Rank

Digital Storm is ranked #48 in computers & electronics

Digital Storm is ranked #16 in computer hardware