Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
Six Months
Positive: 0
Neutral: 0
Negative: 0
Write a Review
Customer Reviews | Filter Reviews
5/5
2016-03-14
Bodacious!
"Great company! Best price I could get on Vance and Hines! Seriously they beat everybody by $50.00. That's $50 I can spend on something else. I had my pipes within the week. Install took less than 15 min. And most importantly, I got that heavy low rumble I was looking for! And the pipes look great on my 2011 Ultra Limited."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
5/5
2016-03-07
Great customer service
"very helpful and knowledgeable an fast ship. Have since order air cleaner an tuner from them do to there excellent service."
5/5
2016-03-05
Excellant
"The product I ordered came real fast with no problems the instruction were great and simple to read did order some special tools from you later waiting on them but every thing is good."
1/5
2016-03-05
Backorder blues
"With for fuel tool to be stocked was told 3 to 4 weeks."
5/5
2016-03-02
Awesome
"Received everything faster than I expected in great condition at an unbeatable price"
5/5
2016-02-29
Harley parts
"This place had the BEST PRICE and the fastest shipping ever they are awsome"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
1/5
2016-02-29
What a Disappointment!
"Ordered parts Feb. 16th and was happy to see that they used USPS so I could use my safe and secure PO box. They E-mailed back that the items were too large and heavy to send USPS and asked for a physical address. I gave them one on Feb. 17th. On Feb. 25th I asked where my items were and was told I should have received them and they would look into it. On Feb. 26th I asked if there was any news and on Feb. 29th I again asked where my order was and have not received an answer to either E-mail. My next step will be to talk to Pay Pal. If I had spent $9.00 more I would be riding my motorcycle instead of writing this review."
DirectCycleParts from Direct Cycle Parts has responded
Posted Mar-16-2016Hello Bob,
I apologize we could not get a hold of you via phone. We tried calling a few times, but there is no voice mail set up on your phone.
Our free shipping is for the best rate possible, and USPS wanted 3x the rate to get it to the PO BOX vs the UPS rate to your house.
We apologize for any inconvenience. I have added a note to your account to give you an extra discount in the future.
Thank you,
I apologize we could not get a hold of you via phone. We tried calling a few times, but there is no voice mail set up on your phone.
Our free shipping is for the best rate possible, and USPS wanted 3x the rate to get it to the PO BOX vs the UPS rate to your house.
We apologize for any inconvenience. I have added a note to your account to give you an extra discount in the future.
Thank you,
5/5
2016-02-17
Super surprised!
"Recieved an unexpected shipping refund - direct cycle combined items and refunded shipping charge! Now that is great customer service!! Had a multiple product order and was always up to date with shipping status. Have since placed more orders with direct cycle and will continue to do so"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
5/5
2016-02-13
Great Store
"I purchased items for my Harley after looking at other stores online. The prices at direct cycle were the best as well as items in stock ready for prompt delivery. I will buy again from this awesome store."
5/5
2016-02-08
Best Prices I could find.
"Direct Cycle Parts have the best prices anywhere. Shipping was fast and free. I knew just what I wanted and needed so it was a breeze. They do have an online chat and phone # to call incase you have questions about anything."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
151 - 165 of 254 reviews
Read our Trust Guidelines
To learn more about reviews and trust on ResellerRatings.com, visit our trust page.
Help Report Fake Reviews
Notice something strange about a store's reviews? Let us know, or report the review directly.
Retailer Information
Contact:
M-F 8-5 CST
800-745-6830
951-257-4020
support@directcycleparts.com
Direct Cycle Parts
visit the website
Share Direct Cycle Parts's Store Rating
Collection Status
This company does not currently solicit reviews
Category Rank
Direct Cycle Parts is ranked #152 in autos & vehicles
Direct Cycle Parts is ranked #89 in vehicle parts & services
DirectCycleParts from Direct Cycle Parts has responded
Posted Mar-16-2016Yea it is a real bummer. We STILL do not have any. We have had them on back order for 3+ months now.
We apologize for any inconvenience.