ResellerRatings
preloader
DirectHomeMedical.com
DirectHomeMedical.com Elite Status
Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
4.59 / 5 (769 reviews) average score over the past
5
83.5 %
4
5.3 %
3
3.1 %
2
2.6 %
1
5.5 %
Positive: 683
Neutral: 24
Negative: 62
This merchant had 88.82% positive reviews over the last Six Months
rr-logo
Write a Review

Customer Reviews | Filter Reviews

  • Customer Service
  • Payment
  • Product
  • Service
  • Shipping
  • Technical
5/5
2025-01-17
Great experience
"Fair prices, good selection, met delivery time. Great experience. Thank you"
Helpful
1
Cool
Delete Review
Share

5/5
2025-01-17
Always have my items needed
"Arrive quickly and packaged well"

Detailed Ratings

Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
1
Cool
Delete Review
Share

5/5
2025-01-16
Great Service!
"Ordered from DirectHome and was very impressed. Quick service, great products, and they used my HSA. Will order again for sure!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
1
Helpful
Cool
Delete Review
Share

preloader

Verified

5/5
2025-01-16
Satisfied
"2nd time we purchase cannulas from this place - satisfied both times."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
1
Cool
Delete Review
Share

5/5
2025-01-15
Excellent service and pricing.
"I ordered 2 new Philips Electronics Wisp nasal masks and extra pillows. They were priced as low as I have ever seen (special New Year's Sale). Delivery was free and they arrived within 1 week. I will now continue to use DirectHomeMedical for all my CPAP needs."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
1
Cool
Delete Review
Share

5/5
2025-01-15
Excellent customer service
"I had some issues but they were resolved immediately with excellent customer service and quick responses to emails."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
1
Cool
Delete Review
Share

5/5
2025-01-15
Thank you!
"Everything was perfect. Will order again!"
Helpful
1
Cool
Delete Review
Share

5/5
2025-01-14
CPAP Hose
"My CPAP hose came apart and I needed one in 1 day so I could sleep. I received the hose the next day. Great job!!"
Helpful
1
Cool
Delete Review
Share

5/5
Updated on: 2025-01-14
NEVER DISAPPOINTED
"ORDERING IS SO EASY...CLICK CLICK CLICK AND SUPPLIES ARE ON THEIR WAY...NEVER USE ANY OTHER COMPANY!"

Detailed Ratings

Likelihood of customers making future purchases
Pricing of products and services
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Helpful
1
Cool
Delete Review
Share

5/5
2025-01-14
GreT service
"Arrived at my home in record time"
Helpful
1
Cool
Delete Review
Share

5/5
2025-01-14
Excellent product
"Shipping was fast. Product was a exact replacement and a great price. Will buy from again."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
1
Cool
Delete Review
Share

preloader

Verified

4/5
2025-01-13
Fast, easy, and convenient.
"Excellent experience with a good product."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Helpful
1
Cool
Delete Review
Share

5/5
2025-01-13
Met Expectations
"Direct Home Medical was recommended by the pulmonary clinic I use for checkups and assessments. Direct Home Medical answered my questions and delivered the products I ordered. No fuss, no problems. I think it was Kelly who helped me and I appreciate straight answers to simple questions. Thanks. ps: I am breathing easier now with supplemental oxygen"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Helpful
1
Cool
Delete Review
Share

4/5
2025-01-13
Replacement Part
"Quick efficient service at a favorable price"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Helpful
1
Cool
Delete Review
Share

5/5
2025-01-13
"My order arrived on time and was accurate."

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Helpful
1
Cool
Delete Review
Share

346 - 360 of 38267 reviews
cell_image

Read our Trust Guidelines

To learn more about reviews and trust on ResellerRatings.com, visit our trust page.

cell_image

Help Report Fake Reviews

Notice something strange about a store's reviews? Let us know, or report the review directly.

About DirectHomeMedical.com

Founded in 2004 DirectHomeMedical provides a premium range of sleep, oxygen and asthma therapy products to customers across the United States. We're here to help so give us a try. We like to make a big impression with swift service, low prices, quality merchandise, and brilliant customer care!

Retailer Information

Contact:
Phone and Chat 8AM-8PM Mon-Fri EST, 8AM-2PM Sat-Sun EST; Web Always Open
888-505-0212
careteam@directhomemedical.com

DirectHomeMedical.com

visit the website

Share DirectHomeMedical.com's Store Rating

3%

Reply Back Rate

This retailer replies back to your replies in some capacity.

Collection Status

This company is currently soliciting reviews

Active Rep

preloader

Category Rank

DirectHomeMedical.com is ranked #2 in health

DirectHomeMedical.com is ranked #1 in medical devices & equipment