Elite seals are prestigious banners given to retailers who are loved by their customers. To get one, a retailer has to consistently get high scores over time
"I bought a Dell laptop here 4 months ago. Yesterday it just wouldn’t power on. I called and Greg went above and beyond to assist me. I didn’t even realize it was still under warranty. They are going to fix it free. I only pay to ship it to Austin. I wasn’t expecting that."
I was impressed by Greg's exceptional customer service.
"I was impressed by Greg's exceptional customer service. He knows more about computers than anyone I’ve ever met. I received my computer yesterday. There was a small scuff on the side, but other than that it works great."
"Greg's customer service was outstanding. He tackled my problem swiftly and with a positive attitude. It is nice to have someone answer the phone and speak English :)"
"My computer arrived on time but it didn’t power on. In the end I didn’t have the power cord plugged into the desktop all the way. But Greg called me and walked me through the troubleshooting. He didn’t make me feel like an idiot. Great guy"
I can’t believe I hadn’t heard of this place before.
"I can’t believe I hadn’t heard of this place before. Greg told me they have been here since the 90s. Amazing customer service. I thought I needed a new computer because I lost my password. They told me how to get logged in and I didn’t spend a dime. Thanks guys"
"My laptop was fried and I needed something urgently. I saw the prices they advertised but I didn’t really believe it. Not only did I get a great laptop for $299 but the warranty is better than the warranty I got on my brand new (now dead) laptop from Best Buy. And it was half the price. Thanks Greg"
Discount Electronics is my computer store from now on.
"I recently had the pleasure of dealing with Greg from customer service, and I must say, he exceeded all expectations. Greg's professionalism, attentiveness, and willingness to go above and beyond to resolve my issue were truly commendable. Discount Electronics is my computer store from now on."
"I have been buying from Discount for years. Last week I ordered a 30 inch monitor for $175 and picked it up at Parmer Lane. I paid zero shipping and now have an amazing setup. I first came here in the late 90s at the old store on Lamar. These guys are always my first stop. Sometimes the store has stuff that isn't online. I wish I could see all of the inventory on their website."