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1/5
2016-01-20
Rip off and no refund.
"I called discount auto parts twice to check on whether their cv axle would fit my car. On the 21st of December Bud assured me that it would, so I ordered the pair for $305. I received them on the 24th. After getting them out of the box, I realized they were absolutely not the right fit. I called that day and spoke to Bud. I texted him a photo of the old next to the new and he agreed that the ones they sent would not fit. He told me to call OP (the CV axle manufacturer). I did. OP said discount auto parts had sent the wrong part. I called, spoke to Joe, and shipped the CV axles back (including the original shipping label) on the 28th at a cost of $80. I followed the tracking number and they received the part on the 4th of January. Since I had called to give them a heads-up, I waited a week to contact them. When I called on the 11th, they said they would take care of it. I assumed this included the shipping since I didn't sign anything saying otherwise, I was without a car for two weeks while I raised the money for a replacement, and the whole thing was their fault because they assured me the CV axles would fit. A week later and still no refund. I called on the 20th. They said AGAIN that they would take care of it right away, but this time they said no shipping reimbursement AND a 20% restocking fee. If they had simply said they didn't know whether it was the right part or not, I would not have ordered from them. I am a disabled veteran on a very tight budget."
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About Discountautoparts.com
Get discount auto parts and accessories at everyday low prices for all import and domestic cars, trucks and suv s.
Discountautoparts.com
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