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/ 5 (0 reviews) average score over the past This merchant has not had any reviews over the last Six Months
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5/5
2017-01-12
Adorable slipper
"My mom loved the slippers. They're so soft, warm, and comfortable! Brownie points for me :). I initially ordered the wrong size and was happy when I was contacted quickly and the problem was corrected. Additionally, they arrived in time for Christmas when we originally didn't think they would."
5/5
2017-01-12
Perfect
"I was a little concerned that the product wouldn't be exactly what was pictured but it came in perfectly! Definitely will order from here again."
1/5
2017-01-12
Missing items, still charged full price
"Was emailed about one of the missing items, but never refunded. Order arrived with a separate missing item."
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5/5
2017-01-12
Destinctive Decor-- the Bomb!
"Ordered melamine plates to complete my set for outdoor! Love the selection and love that my pattern was still available after 5 years. The site is easy to use and deliver was soooo quick!"
5/5
2016-09-18
cute set
"The items were sent quickly and packaged carefully. I was glad to be able to purchase this cute set for my son."
5/5
2016-09-16
Wonderful
"I received my order veey promptly and was very satisfied. A quality product."
5/5
2016-09-16
Speedy
"I was on vacation when my order was placed. Was so surprised when I arrived home in just a few days and my order was already there."
5/5
2016-09-16
Nice Finds for Wedding Gift
"Great prices on two beautiful items on a bride's gift list. Saved on discounted item and being able to ship from one place."
5/5
2016-09-16
Very satisfied repeat customer
"Always pleased with the item purchased, the competitive price, the careful shipping and handling, and their attention to clear communication (for example, if a shipment is not complete due to backorder, etc.). I ordered an item I really wanted but it was discontinued. Distinctive Décor went above and beyond and somehow found exactly what I wanted and completed the order."
5/5
2016-09-16
Just perfect!
"As its name says my experience is distinctive. I love Franz porcelain and Distinctive Decor brings me the opportunity to acquire classic pieces that I can't find. I thanks Mary Lou, a special lady, who always do the difference in the customer service. All my transactions with them are perfect. Thanks Distinctive Decor!!!"
5/5
2016-02-10
"Extremely pleased with my purchase, the service I was given, great packaging of shipment, and the quick arrival of my purchases. The price of my selections was great too."
3/5
2016-02-04
Gift Wrapping Issue
"I paid extra for gift wrapping but received the stuffed animal I ordered in a cardboard box with a simple bow on it. This was disappointing to say the least. Perhaps there should be a more detailed description of how the gifts are wrapped posted somewhere prior to ordering.
The stuffed animal I purchased, however, was in good condition."
2/5
2016-02-02
Difficult return process
"My item arrived timely. However, there was a small crack in the face of the ornament, and if shaken, you could hear broken pieces rattling inside the ornament. Not a huge deal, but if you're paying $40+ for an ornament, I don't expect it to be broken. I ordered the same ornament from a different site because it would arrive by Christmas. I e-mailed customer service at Distinctive Decor about a return because I did not receive a return label or information about where to ship returns in the box. I received a quick response, however, I did not receive infromation about where to ship my return. Several days later, I sent the same e-mail to customer service. I was contacted by a different individual who said a picture of the damaged item was required to process the return. I was not asking for an exchange, I simply wanted to return the item because I ordered the same ornament from a different store. Both e-mails were sent within 30 days of the original purchase and followed the instructions for returns detailed on the website. Frustrated with all the hoops, I gave up on returning this item and am out $40."
61 - 75 of 791 reviews
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Retailer Information
Contact:
Monday - Friday 8 AM to 5 PM
(580) 252-9494
(866) 963-3267
info@distinctive-decor.com
Distinctive Decor
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Category Rank
Distinctive Decor is ranked #62 in hobbies & leisure
Distinctive Decor is ranked #11 in special occasions
