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5/5
2004-11-01
"VERY PROMPT SERVICE, UNIT JUST WHAT WAS EXPECTED I WOULD RECCOMEND THIS COMPANY"
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Being updated on the exact date the delivery was sent
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5/5
2004-11-01
"Had a fine experience with them; no problems at all."
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Is easy to do business with
Is consumer focused
Is trustworthy
Is committed to quality products and services
Likelihood of customers making future purchases
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Overall quality of ordering process
Ease of ordering online
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Being updated on the exact date the delivery was sent
Delivering products damage free
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5/5
2004-11-01
"Execellent Merchant - I purchased a Palm Pilot from Eagle Computer. I had a problem with the HotSync cable, it wouldn't allow the Palm Pilot to communicate with my computer. Eagle Computer not only replaced the HotSync cable but sent me two of them.
I recommend Eagle Computer 100%"
Detailed Ratings
Overall quality of the company
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Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall customer service
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
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1/5
2004-10-29
"I live in South Korea, but will returnin 5 weeks. Bought a 900 dollar computer. my father opened up the box and the screen was smashed. When I called Eagle,a gentleman said it had been too long since it was sent. It had been a week since it had arrived at my door. I explained to hime that the box did not look tampered with by my father. he said, it was FedEx who needed to deal with it. I have Emailed and both times the same RMA guy takes no responsibility for it, Edward Davis. This was obviously a broken monitor before leaving Eagles' warehouse. I will never use them again. Remember NewEgg i you want both low prices AND accountability."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
5/5
2004-10-26
"This was a purchase for my son who was home on a 2 week R&R from Iraq so it was essential to find a fairly priced computer that could be delivered in a timely manner. This company did a great job in meeting delivery and ensuring that what was ordered was the item delivered was a very good experience ordering online.............Their service and meeting my expectations was great.."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products damage free
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2004-10-26
"fast shipping-great price - will purchase from eagle again-"
Detailed Ratings
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Is easy to do business with
Is consumer focused
Is committed to quality products and services
5/5
2004-10-26
"Excellent experience! Professional, efficient, knowledgeable. Would use them again and recommend them."
Detailed Ratings
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Value the company offers
Is consumer focused
Is easy to do business with
Is trustworthy
Likelihood of customers making future purchases
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Being knowledgeable
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
5/5
2004-10-25
"Experience was positive. Sent product right away. Lowest price I could find."
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Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
5/5
2004-10-25
"Living in Hawaii, although the shipping is very costly our product was delivered on time and in good condition."
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Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
5/5
2004-10-24
"Excellent service. I purchased a $300 memory chip for about $50 bucks (including shipping). You can’t beat that price. It was shipped fairly fast (and you can’t get tracked shipping for much cheaper). Some other items were a little over priced, but over all, the prices are great. Would have been nice if he accepted PayPal, but that would be asking too much. I don’t know what else to say. A great seller over all. Very friendly. I hope to purchase from them again."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
5/5
2004-10-23
"The web site was clear and precise. I had no problems ordering what I needed. The customer service rep was very friendly and knowledgeable."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Overall customer service
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
5/5
2004-10-23
"I placed an order for a refurbished laptop battery. The order was promptly filled and shipped. The product was as stated and is working perfectly, at a fraction of the price of a new battery. All along the way ,I was informed by E-mail, when the order was filled, what the tracking number was, and the delivery date."
Detailed Ratings
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Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Is trustworthy
5/5
2004-10-22
"Nice nice very nice keep up the good work Eagle Computer...BonnCompany"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products damage free
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
5/5
2004-10-22
"This is the second time I've ordered from Eagle Computer. Both times I have been completely satisfied with their service!
Gina Nuenke"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Being trustworthy
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
5/5
2004-10-22
"Fast and professional - 2nd time doing business with them..."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Overall customer service
Customer service being trustworthy
Customer service being easy to reach
Overall web site
Web site being easy to use
Speed of web site
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Retailer Information
Contact:
M-F 8am-530pm Central Time
800-845-6471
service@saveateagle.com
Eagle Computer Systems
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