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Hello Molly, We're truly sorry about the issues you experienced while trying to use your gift card. We understand how frustrating it must have been to enter the code and not see any discount applied, especially when you were expecting to save on your order. This doesn’t align with the experience we want for our members. We're here to help address your concern as quickly as possible, so we’ll send you a private message now. Best, Allison
"If you want to cancel prep for at least a 30 minute back and forth. Unlike most other membership sites you have to either go through an online chat or call a 1800 number. The whole time they try to bait you back in and refuse to listen to your request. My chat ended without even acknowledging my account had been in fact canceled and just thanked me for being a member. Had I not received an email confirming the cancellation I would have had to jump back on another chat to confirm. Incredibly unprofessional."
Hello Angela, Thank you for sharing your experience, and we're truly sorry for the frustration you faced while trying to cancel your membership. We completely understand how disappointing the process must have been, and this is certainly not the level of service we aim to provide. We’ll be sending you a private message shortly, so we can address this matter as soon as possible. Best, Allison
Hello Loraine, Thank you for reaching out, and we're truly sorry to hear that the items you were interested in are sold out. We completely understand how disappointing that must be, especially when you’ve had your eye on something and it’s no longer available. We value your feedback and are committed to addressing this matter, so we will be sending you a private message shortly. Best, Allison
"If these clothes are already in the US, this is absurd!! You are shipping them to me in 3 days, they must already be in the US. If they are not then you should consider manufacturing in the US. I won't pay another tariff fee."
ACavantechstyle from Fabletics has responded
Posted Apr-10-2025We're truly sorry about the issues you experienced while trying to use your gift card. We understand how frustrating it must have been to enter the code and not see any discount applied, especially when you were expecting to save on your order. This doesn’t align with the experience we want for our members. We're here to help address your concern as quickly as possible, so we’ll send you a private message now.
Best,
Allison