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4.97 / 5 (33 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months 
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Six Months
Positive: 33
Neutral: 0
Negative: 0
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4/5
2020-06-17
Very good quality
"It took forever for my items to get here. This was way before COVID-19."
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4/5
2020-06-16
Order problem
"There seems to be no way to delete an item or lower the amount. Also no way to go directly to the order without adding to it. Consequently I am forced to get a few more of items just to get to my order form."
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5/5
2020-06-16
This is a great company...
"I have had a couple orders from FDC and I am constantly amazed at the level of care and customer service that I receive. I feel blessed to have found a company that still takes such pride in the products that they sell and how they represent themselves through their customer service. Give them a try, you will be impressed as well."
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4/5
2020-06-15
Impressive
"I ordered from your company and was very happy. Speedy delivery even during the pandemic."
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5/5
2020-06-15
Great stuff
"I have order here for yrs!"
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5/5
2020-06-14
Great Products
"All items I have ordered were good quality and received them quickly"
5/5
2020-06-14
Great quality!
"Good communication, good service!"
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5/5
2020-06-14
Good customer service
"fast ship quality item
Thanks you Factory Direct Craft"
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5/5
2020-06-14
Easy site to use
"Price of item was great, easy order and check out. Easy site to use"
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5/5
2020-06-13
Easy shopping
"I look for miniature figurines this site is the easiest and I always find what I am looking for"
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5/5
2020-06-13
Wedding supplies
"Lots to choose from, easy website to use."
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5/5
2020-06-13
Who knows....
"know exactly what I am getting..Pay no shipping with Amazon...but cannot be sure what I am getting"
5/5
2020-06-13
Doll's supply
"I have ordered several times and always got very good service and communication.
Many thanks."
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4/5
2020-06-12
They have nice home decor
"It was very easy to order I like website like this"
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5/5
2020-06-11
Happy
"Easy to navigate round the site and found what I wanted fast"
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2746 - 2760 of 6985 reviews
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About Factory Direct Craft Supply
FDC is a family owned and operated business, specializing in a wide selection of craft supplies, artificial florals, dollhouse miniatures and home decor. From the moment your order is placed, it is treated with special care and attention! We strive to overachieve with both our product and customer service experience. Our family and team members want you to know that we will put all our energy into trying to answer your questions, finding what you want, and making you a Factory Direct customer for life! #myfdc
Retailer Information
Contact:
Phone: Mon - Thu 8AM - 3PM ET, LiveChat/Call Request: Mon - Fri 8AM - 5PM ET, Emails: 7 days/wk
800-252-5223
info@factorydirectcraft.com
Factory Direct Craft Supply
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Category Rank
Factory Direct Craft Supply is ranked #20 in hobbies & leisure
Factory Direct Craft Supply is ranked #2 in crafts
Redacted from Factory Direct Craft Supply has responded
Posted Jun-17-2020If you ever have any questions or concerns, please don't hesitate to reach our customer service department as they are more than happy to help you!
Thank you,
Jessica McKendree