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4.97 / 5 (36 reviews) average score over the past This merchant had 100% positive reviews over the last Six Months 
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Six Months
Positive: 36
Neutral: 0
Negative: 0
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5/5
2021-12-20
Excellent company
"Everything I have ordered from you has been awesome , the quality is great and I am very pleased with my purchases. The only problem I have had so far , is I am disappointed in the selection I recieved of the ribbons package. It looks like most of these were extremely old as they have clearance stickers that are brown and dirty and most are just partial rolls or very stiff and unusable."
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5/5
2021-12-19
Super fast service
"Daneen from customer service got back to me over a weekend on a question. Amazing !"
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5/5
2021-12-19
Love the merchandise!
"Love the speed of delivery and the convenience of shopping from the shop."
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5/5
Updated on: 2021-12-19
Great site!
"Navigating was easy and to do a search. Site has good variety and the size comparison was very helpful. I am pleased. Hopefully shipping is fast!"
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5/5
2021-12-18
ABSOLUTELY GREAT
"I highly recommend The Factory Direct Craft. It was super easy to find what I was looking for. Shipping was incredibly fast. I just submitted my second order and I am super excited to receive it."
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5/5
2021-12-17
Very excellant experiences with all orders. Thrilled! customer for life.Thankyou...
"So pleased with all orders i have received. Customer for life."
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3/5
2021-12-17
Free shipping LOL
"Free shipping was advertised, but I was charged shipping anyway."
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5/5
2021-12-16
Easy ordering
"Have just ordered. Delivery date given but anticipate Christmas delay. Look forward to getting them as my tree is naked due to my kitten's repeat climbing expeditions : ("
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5/5
2021-12-16
Excellent!!
"Fast shipping! Perfect for what I needed!"
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4/5
2021-12-15
Doll Head with hands
"Was happy to find African American doll heads. Would like to order the white doll heads with different color hair, but way too expensive. I use the heads to make dolls for Xmas to donate to charities. But by the time I purchase a head & hands & the yarn, it really adds up & being on a fixed income limits me."
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5/5
2021-12-15
Great
"Easy to order from, thank you"
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5/5
2021-12-15
Just waht I was looking for. Gold momo garlands. Great.
"Could not find the gold garlands mimi anywhere else. Thank you. Sue Ann Smith"
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5/5
2021-12-15
Love the products
"Easy website great variety of products"
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5/5
2021-12-15
ITEMS AND SERVICE
"The items were exactly as shown, very happy, just what I needed and the shipping was outstanding and very fast. I would highly recommend."
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5/5
2021-12-15
Great Products
"I have purchased twice before and have not been disappointed. Fast shipping too!"
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About Factory Direct Craft Supply
FDC is a family owned and operated business, specializing in a wide selection of craft supplies, artificial florals, dollhouse miniatures and home decor. From the moment your order is placed, it is treated with special care and attention! We strive to overachieve with both our product and customer service experience. Our family and team members want you to know that we will put all our energy into trying to answer your questions, finding what you want, and making you a Factory Direct customer for life! #myfdc
Retailer Information
Contact:
Phone: Mon - Thu 8AM - 3PM ET, LiveChat/Call Request: Mon - Fri 8AM - 5PM ET, Emails: 7 days/wk
800-252-5223
info@factorydirectcraft.com
Factory Direct Craft Supply
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Category Rank
Factory Direct Craft Supply is ranked #20 in hobbies & leisure
Factory Direct Craft Supply is ranked #2 in crafts
FDCSCustomerService from Factory Direct Craft Supply has responded
Posted Dec-20-2021