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3 / 5 (2 reviews) average score over the past This merchant had 50% positive reviews over the last Six Months
Six Months
Positive: 1
Neutral: 0
Negative: 1
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5/5
2019-12-07
Purchased the Lemon Tree to surprise my wife and she loved it.
"Lemon Tree is doing well. I will be ordering a couple of blue berry bushes and a lemon bush in the coming weeks and then in the spring lots of fruit trees. The Lemon tree was packaged very good. No broken branches, just a few dead leaves but all leaves die. The tree has lots of new shoots. The only thing I would have liked is a replanting instructions to have been with the plant."
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2/5
2019-12-06
Poor Packaging
"My plant arrived late and very poorly packaged. The box it was in was much too large, the plant was very jostled about with most of the soil thrown out of the pot and large sections broken off. I'm not sure if the plant will recover, very disappointed"
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1/5
2019-11-15
Poor Tree Quality, Replacement Warranty a Scam, Service is Terrible
"I bought a 4-5 foot olive tree on this site. When it arrived it looked a little meek (very little foliage), it started to rebound, but then died suddenly and I realized it was covered in scale. I spent a few months fighting the scale infestation, but it died. I had bought the tree replacement warranty, called to use it, and was given a gift card that didn't cover the cost of a new tree. I called back and they were conveniently out of the 4-5 foot trees and could only sell me the 5-6 which would cost $45 (note that if I replaced it with a 2-3 foot tree there would be no refund for the cost difference). The customer service rep referenced "policy" so many times it was insulting. It was frustrating to say the least; the tree quality was poor, the warranty was a scam, and the service rep was awful."
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1/5
2019-10-27
FastGrowingTrees should be changed to DeadGrowingTrees
"I ordered a Royal Empress Tree from FastGrowingTrees.com. It died within two weeks after planting it. I told customer service and they said, don't worry, the roots will take and it will grow back in September. It never grew back. I asked for a replacement tree or a refund and they had the nerve to tell me that it was too late, because it was out of the 30-day warranty period. Well, you are the ones that assured me there was nothing to worry about. I cannot in good conscience recommend this company. Two thumbs down!"
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1/5
2019-08-05
Very sick tree, didn't survive. Customer service sends form letter emails.
"Ordered a tree and it arrived 2 weeks later. Dried to a crisp. Most leaves dead, brittle and dehydrated. Contacted firm who replied with a form letter saying the plant might take 5 weeks to recover and grow new leaves. They will never have repeat customers...."
2/5
2019-06-05
FAST growing slow dying
"Two trees planted far apart died in a couple of years.
No warranty.
They were willing to sell me more!"
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5/5
2019-06-04
Amazing customer service
"I had an issue with the trees I ordered last year (it wasn't the company's fault) . I spoke to Shawn on the phone and he went above and beyond what I expected. I was very impressed with him and will definitely be a returning customer! Thanks again Shawn!"
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1/5
2019-04-30
Pathetic
"What online nursery with any competence would ship over a holiday so that their product sits in a box for a week before delivery? One that wishes to improve their bottom line by selling "warranties" for additional cost, that's who. Shame of it is that the tree in question would very likely have survived and thrived if not for the shipping foolishness provided by this company. Live and learn, no more business from here for FGT."
1/5
2019-04-13
Total sham
"Total sham. Tree arrived with scale. Died after attempts to nurse back to health. Company fails to respond. Save your money."
1/5
2019-04-06
Faults advertisement
"I bought a sweet pomegranate tree and an Arbequina olive tree online. The sweet pomegranate tree looks fine. The olive tree, they probably picked the worst one to send to me. It looks so so sad and dirty. Nowhere close to the picture they put online for advertisement. There is a disclaimer sent with the three saying we are in winter months, the tree looks this bad but if I were the owner of this business, I would never send my customer anything like this.
Their price is not the cheapest either.
I would never shop with them again or recommend anyone to do online shopping with Fast Growing Tree."
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1/5
2019-03-14
Dead as a doornail on arrival
"The trees I bought were supposed to be 3 to 4 ft trees in grower pots and alive with foliage. What I received was a box filled so that if one tree was right-side-up, then tge other tree was upside-down. Sure enough, all the planting material and the root ball, were completely outside the pot, dry and brittle to the touch. One tree had a four yellow leaves on it, the upside-down one was completely bare. The stalk (can't really call it a trunk) was dry.
This is what $70 per plant got me...and boy am I steamed about it. Tomorrow's phonecalls include Fast Growing Trees, followed immediately by a call to my credit card company to place a dispute/hold on their $160 charge until there is a satisfactory remedy!"
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1/5
2019-01-03
No customer service.
"Reached out to the company 4 times without any response. Very concerning when a company not only refuses to resolve customers issues, but refuses to respond at all. $400 of dead trees and no response from the company."
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5/5
2018-10-01
Timely sale
"It's a good time to plant. Thanks for announcing your oversized trees in time for us both to benefit."
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Retailer Information
Contact:
9am - 5pm EST
888-504-2001
information@fast-growing-trees.com
Fast Growing Trees
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Fast Growing Trees is ranked #30 in home & garden
Fast Growing Trees is ranked #2 in gardening & landscaping
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Posted Jan-03-2019